Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.
Top keywords
- salesforce6×3.80%
- talkdesk6×3.80%
- data4×2.53%
- integrates3×1.90%
- outbound3×1.90%
- agent2×1.27%
- data sync2×1.27%
- ensure2×1.27%
- proactive2×1.27%
- reduction2×1.27%
- routing2×1.27%
- seamlessly2×1.27%
Files Downloader | Download all files from Salesforce | files download at once
Export Salesforce files, attachments, documents, Chatter files, static resources, notes & emails in bulk — delivered to your desktop in original format for org migration, archive & compliance. Zero modification: original name, type & size fully preserved. The most exhaustive native Data Loader alternative for files & records.4 export modes: List View, SOQL Query, per specific object, or Download All Objects in one single click. Filter by date, object & file type. Supports parent-child relationship exports. Downloads arrive as a structured ZIP — full folder hierarchy up to 4 levels deep, no manual sorting needed. Salesforce bulk file export from 13 years of data till present Every export generates a CSV audit trail: parent record name, file ID, type, owner, created date & file size — audit-ready for GDPR, compliance, legal holds & migration verification. Upload directly to SharePoint, Google Drive, AWS S3 & Dropbox. 100% Salesforce native, respects Governor Limits, no external storage. Schedule bulk exports — daily, weekly, or custom. Works in Sandbox & Production orgs. Free 7-day trial. Install in minutes — no configuration needed. Trusted by 1,000+ users in 50+ countries
Top keywords
- export4×2.31%
- file4×2.31%
- bulk3×1.73%
- files3×1.73%
- salesforce3×1.73%
- type3×1.73%
- compliance2×1.16%
- data2×
