Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.
Top keywords
- salesforce6×3.80%
- talkdesk6×3.80%
- data4×2.53%
- integrates3×1.90%
- outbound3×1.90%
- agent2×1.27%
- data sync2×1.27%
- ensure2×1.27%
- proactive2×1.27%
- reduction2×1.27%
- routing2×1.27%
- seamlessly2×1.27%
Rolling IP - The Management of your Intellectual Property Portfolio
Rolling IP allows you to stay organized and make better decisions on your portfolio, with tools that allow you to monitor deadlines, automate tasks, control the registration processes, visualize IP families, and make the most of the analytical data. Empower your team with an affordable solution that saves time and stress. Main Features: • Control of all the IP registration processes with timeline and automated tasks • Easy management of your IP requests, registrations, expenses, and documents • Renewal dates calculation and simple management of renewal rules • Coexistence and Assignment Agreements, Oppositions, and Proofs of Use • Easy-to-use calendar management with alerts • IP digital asset management (documents, photos, artwork, etc) through integration with Sharepoint, OneDrive, Google Drive, or Box. • Intuitive, easy to use, and customizable interface • Native application for mobile devices (iOS and Android) • Google and Outlook integration • Tailor-made workflows and approval processes • GDPR Ready To Learn More, click - "Get It Now" and get a 30 days free trial!
Top keywords
- ip5×3.21%
- management4×2.56%
- processes3×1.92%
- control2×1.28%
- documents2×1.28%
- google2×1.28%
- integration2×1.28%
- registration2×1.28%