Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). Adser Sign typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Talkdesk for vs Adser Sign — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Adser Sign

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

Change

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Adser Sign
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“The native bridge between Salesforce and Zoho Sign. Automate your entire e-signature workflow—from custom object data mapping to real-time record synchronization, without leaving Salesforce”189 chars
Description	1127 / 2000 chars56% used	714 / 2000 chars36% used
Screenshots	—	—
Languages	enfrdeptes	nlen
Platforms	Salesforce	Salesforce
Developer	Talkdesk	Adure bv

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Adser Sign
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Adser Sign
Rating	4.7 ★	★ 5.0 ★
Total reviews	★ 699	4
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 14 tiers
Listed features	3	★ 7
Languages	5 supported	2 supported
Listed since	Apr 2016	Nov 2023

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Adser Sign is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics at paid, Adser Sign at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Adser Sign's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Adser Sign; mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than Adser Sign's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • Adser Sign audit

Listed	April 14, 2016	November 3, 2023

Last updated	—	—

3. Features

As listed by each developer

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Endless automation possibilities: With pre-built and custom automations, Talkdesk for Salesforce integrates with Salesforce Lightning Flow, so you can trigger automations based on events in your call center. The possibilities are endless.
Powerful Omnichannel solution: With Talkdesk, you can provide both phone and SMS support directly within Salesforce. Easily manage work items across multiple channels by leveraging an extensive integration with Salesforce Omni-Channel.
Comprehensive real-time & historical reporting: Real-time dashboards, historical reporting, and detailed breakdowns of call center metrics give you information at-a-glance, directly embedded in Salesforce.

Adser Sign

Intelligent Sign Forms: Effortlessly collect client data before contract creation. Deploy secure, tokenized forms in Community Portals (Experience Cloud), and convert submissions to contracts. Highlight the drag-and-drop form builder.
Native LWC Command Center: Deploy our Lightning Web Component to any page to send, track, and manage agreements with a unified, color-coded timeline.
Intelligent Sign Mappings: Create the ultimate data bridge. Pre-fill Zoho templates with Salesforce fields (Standard or Custom) and sync signed data back to your records instantly.
Flow & Apex Ready: Automate signature requests using Salesforce Flow. Trigger agreements based on deal stage, status changes, or custom logic—no code required.
Actionable Dashboard: Gain instant visibility into critical items such as expired sign requests, forms awaiting conversion to contracts, and any system synchronization errors.
Manage Zoho Sign natively: Draft, edit templates, and track the full "Send-Sign-Sync" lifecycle without ever leaving Salesforce. Eliminate tab-hopping with a 100% unified Lightning experience.
Stop being restricted by rigid templates. @Sign allows you to handle ad-hoc requests by uploading any PDF directly from Salesforce Files to create a custom agreement on the fly. Simply drag-and-drop your signature fields and send—maintaining full tracking

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Adser Sign
agentic ai	#1	Not ranked
agentforce ai	#1	Not ranked
agentic	#1	Not ranked
sign	Not ranked	#2
sign and fill	Not ranked	#3

7. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

Adser Sign

Stop Paying the "Enterprise Tax" for E-Signatures. Most e-signature platforms charge for bloated features you don’t use. @Sign provides a high-performance, cost-effective alternative built specifically for the Salesforce ecosystem. By leveraging the power of Zoho Sign within your native Salesforce environment, you can slash your licensing costs by up to 70% while accelerating your sales velocity. Why Salesforce Admins Love @Sign: - Instant Setup: Go from AppExchange install to your first sent document in minutes. - Object Agnostic: Works seamlessly with Leads, Accounts, Opportunities, and any Custom Object. - Predictable Pricing: Transparent per-user or unlimited site licensing with no hidden overages.

Top keywords

salesforce3×2.94%
sign3×2.94%
licensing2×1.96%
object2×1.96%

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Adser Sign

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

Adser Sign

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics · 0 changes

Adser Sign · 1 changes

7. App details

Frequently asked

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