Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or VAT validator - VAT Information Exchange System (EU) & HMRC (UK)?

VAT validator - VAT Information Exchange System (EU) & HMRC (UK) holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or VAT validator - VAT Information Exchange System (EU) & HMRC (UK)?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 12), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). VAT validator - VAT Information Exchange System (EU) & HMRC (UK) typically suits early-stage and growth-mode teams based on its published review base (12 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and VAT validator - VAT Information Exchange System (EU) & HMRC (UK)?

Migration support varies by app and category. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and VAT validator - VAT Information Exchange System (EU) & HMRC (UK) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from VAT validator - VAT Information Exchange System (EU) & HMRC (UK)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Talkdesk for vs VAT validator - VAT — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs VAT validator - VAT Information Exchange System (EU) & HMRC (UK)

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

Change

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	VAT validator - VAT Information Exchange System (EU) & HMRC (UK)
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“Add a VAT check to any record page. Enable anyone to do a VAT check without leaving Salesforce! Check against the EU VIES & UK HMRC Service ✓ Store the results any way that suits your business ✓ Returns the VAT registered name and address if available”251 chars
Description	1127 / 2000 chars56% used	1177 / 2000 chars59% used
Screenshots	—	—
Languages	enfrdeptes	en
Platforms	Salesforce	Salesforce
Developer	Talkdesk	Appfactory Group

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and VAT validator - VAT Information Exchange System (EU) & HMRC (UK)
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	VAT validator - VAT Information Exchange System (EU) & HMRC (UK)
Rating	4.7 ★	★ 4.9 ★
Total reviews	★ 699	12
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	3	3
Languages	5 supported	1 supported
Listed since	Apr 2016	Jun 2022

AppRanks verdict

Generated from live data on this page

The call

VAT validator - VAT Information Exchange System (EU) & HMRC (UK) edges out Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics at paid, VAT validator - VAT Information Exchange System (EU) & HMRC (UK) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 12), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. VAT validator - VAT Information Exchange System (EU) & HMRC (UK)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to VAT validator - VAT Information Exchange System (EU) & HMRC (UK); mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than VAT validator - VAT Information Exchange System (EU) & HMRC (UK)'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • VAT validator - VAT Information Exchange System (EU) & HMRC (UK) audit

Listed	April 14, 2016	June 1, 2022

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	VAT validator - VAT Information Exchange System (EU) & HMRC (UK)
agentic ai	#1	Not ranked
agentforce ai	#1	Not ranked
agentic	#1	Not ranked
users to validate	Not ranked	#5
part of validity	Not ranked	#11

6. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

VAT validator - VAT Information Exchange System (EU) & HMRC (UK)

By using the VAT validator app, you can verify the validity of a VAT number issued by any EU Member State and the UK. See https://ec.europa.eu/taxation_customs/vies/#/vat-validation for more background info on VIES (for EU). See https://www.gov.uk/send-vat-return for more background info on HMRC (for UK) As each Salesforce org is unique, we purposely designed the app to provide you maximum flexibility. Meaning; it's LEAN. 1. we send your VAT input to the applicable database and give you the result. 2. use the result in a FLOW. What you do with the result is entirely up to you. No limits! We currently have examples for two basic ways of validation; 1. via the included record page component. Sample use case; Allow a Salesforce user to validate the (pre-filled) VAT number as part of the customer onboarding process. Use a flow to automatically process the outputs from VAT check once user chooses to SAVE the output. Example when VAT number is correct; store the VAT number and set custom date field 'VAT validated timestamp' to 'TODAY'. 2. via a scheduled/autolaunch flow. Sample use case; execute a nightly scheduled flow that validates all VAT numbers periodically

Top keywords

vat8×3.92%
flow4×1.96%
number4×1.96%
vat number4×1.96%
eu3×1.47%
result3×1.47%
uk3×1.47%
background2×0.98%

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs VAT validator - VAT Information Exchange System (EU) & HMRC (UK)

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

VAT validator - VAT Information Exchange System (EU) & HMRC (UK)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or VAT validator - VAT Information Exchange System (EU) & HMRC (UK) cheaper?

Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or VAT validator - VAT Information Exchange System (EU) & HMRC (UK)?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or VAT validator - VAT Information Exchange System (EU) & HMRC (UK)?

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or VAT validator - VAT Information Exchange System (EU) & HMRC (UK)?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and VAT validator - VAT Information Exchange System (EU) & HMRC (UK)?