Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or RealE 360 : An all-in-one Real Estate CRM?

RealE 360 : An all-in-one Real Estate CRM holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). RealE 360 : An all-in-one Real Estate CRM typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Talkdesk for vs RealE 360 : An — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs RealE 360

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

Change

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	RealE 360
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“Real Estate 360, built on world's #1 CRM, is the ideal solution for businesses of any size and a go-to partner for realtors seeking to automate operations like Real Estate prospecting, nurturing, marketing & payment for Commercial & Residential Properties”255 chars
Description	1127 / 2000 chars56% used	1150 / 2000 chars57% used
Screenshots	—	—
Languages	enfrdeptes	en
Platforms	Salesforce	Salesforce
Developer	Talkdesk	Ai 1st Lab

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and RealE 360 : An all-in-one Real Estate CRM
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	RealE 360 : An all-in-one Real Estate CRM
Rating	4.7 ★	★ 5.0 ★
Total reviews	★ 699	1
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	3	3
Languages	5 supported	1 supported
Listed since	Apr 2016	Jan 2021

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, RealE 360 : An all-in-one Real Estate CRM is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics at paid, RealE 360 : An all-in-one Real Estate CRM at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. RealE 360 : An all-in-one Real Estate CRM's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to RealE 360 : An all-in-one Real Estate CRM; mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than RealE 360 : An all-in-one Real Estate CRM's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • RealE 360 : An all-in-one Real Estate CRM audit

Listed	April 14, 2016	January 20, 2021

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	RealE 360
agentic ai	#1	Not ranked
agentforce ai	#1	Not ranked
agentic	#1	Not ranked
lead	Not ranked	#77
signature app	Not ranked	#84

6. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

RealE 360

An integrated software for real estate buying, selling and renting residential, commercial and industrial properties. Smart work – Features like Customizable Reports & Dashboards, Document Generation, E-Signature. In build Integration with MLS and REX. Access and update your Inquiry anytime with the Reale 360 Mobile App. Assign the right lead to the right agent at the right time with Real Estate 360 lead assignment solution. Prioritize the most promising leads through AI-based lead scoring. Turn it into a holistic model through features like External Portal, Social Integration, & ERP integration. Customer & Partner Community Collaboration Pre-Sales Automation: ▶ Project Setup ▶ Payment Schedule ▶ Lead Gen & Tracking ▶ Marketing Material Management ▶ Promotion Management Post Sales Automation: ▶ Unit Management ▶ Payments / Financial ▶ Document Management ▶ Customer Service Management ▶ Maintenance Agency / Broker Module (add-ons) – A comprehensive view of external agents, brokers, & partners to manage end-to-end external partner operations, contracts, commissions all from one place, making it the best realtor CRM software.

Top keywords

management5×3.36%
lead4×2.68%
external3×2.01%
integration3×2.01%
3602×1.34%
automation2×1.34%
customer2×1.34%
document2×1.34%

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs RealE 360

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

RealE 360

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or RealE 360 : An all-in-one Real Estate CRM cheaper?

Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or RealE 360 : An all-in-one Real Estate CRM?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or RealE 360 : An all-in-one Real Estate CRM?

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or RealE 360 : An all-in-one Real Estate CRM?

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