Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.
Top keywords
- salesforce6×3.80%
- talkdesk6×3.80%
- data4×2.53%
- integrates3×1.90%
- outbound3×1.90%
- agent2×1.27%
- data sync2×1.27%
- ensure2×1.27%
- proactive2×1.27%
- reduction2×1.27%
- routing2×1.27%
- seamlessly2×1.27%
CPQ | Recurring Billing | eCommerce Storefront - Expedite Commerce
Expedite Commerce is the company behind Genesis, a Revenue Execution Platform that replaces fragmented, click-by-click revenue workflows with one system that executes. Instead of coordinating across CRM, CPQ, CLM, billing, and commerce, Genesis holds one continuous model of the deal — from first conversation through renewal — and acts on it. Built for manufacturers, technology companies, and complex B2B sellers, Genesis designs a solution from the business problem and puts the whole motion on rails — on rails, not guardrails. For teams already on Salesforce CPQ, it deploys as an overlay: live in weeks, no rip-and-replace, no multi-year migration. The result is the removal of the translation layer between what your business intends and what actually happens: the revenue you intend is the revenue you execute. Configure, Price, Quote — Genesis designs and prices even highly configurable B2B products from the business problem — not just assembling a valid configuration, but building the reasoning behind it. Guided selection and a dynamic configurator help reps produce accurate quotes and orders and move deals faster — built for configure-to-order and assemble-to-order manufacturing.
Top keywords
- genesis4×2.30%
- revenue4×2.30%
- business3×1.72%
- b2b2×1.15%
- behind2×1.15%
- business problem2×1.15%
- commerce2×1.15%
- cpq