Apptoto - Automated Appointment Reminders, Online Scheduling and Messaging vs Partner Contact Center Powered by Vonage

Apptoto is your solution for simplifying how you manage and communicate with prospects and clients about their appointments. Cut the time your staff spends scheduling and reminding customers about upcoming visits by putting your Salesforce Calendar and Contact records to work. Launch online appointment scheduling that integrates directly with your Salesforce calendar, and then send automated, interactive appointment reminders to ensure your prospects and clients arrive on time and prepared. When you integrate Salesforce with Apptoto, new or updated appointments will automatically sync across calendars. Easily view if clients have confirmed, canceled, or requested to reschedule, and quickly take action if needed. Eliminate costly no-shows and late arrivals by up to 90%. Send clients custom-tailored booking confirmations, reminders, and follow-up messages based on event type or content. Leverage your unique Salesforce Events, Contacts, Leads, and Custom Fields/Objects to create SMS, voice, and email messages personalized to each of your clients. Boost customer satisfaction, grow repeat business, and reduce staff frustration with Apptoto.

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.