Which has better reviews, SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the higher average rating (4.9★ from 325 reviews) compared to SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce (3.6★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> holds the higher average rating (4.9★ vs 3.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce typically suits early-stage and growth-mode teams based on its published review base (8 reviews). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Migration support varies by app and category. SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

SKEEPERS Insights & vs GetFeedback: Surveys — Salesforce

SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce vs GetFeedback

Side-by-side comparison · 24 data points

SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce

3.6·8reviews

Measure customer satisfaction by sending smart surveys at multiple touch points along the customer journey. Analyze customer feedback to understand dissatisfaction drivers and implement a customer-centric strategy with tangible results and ROI.

salesforcefree_to_install

Change

1. Listing metadata

Field-level data

	SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce	GetFeedback
Tagline	“Measure customer satisfaction by sending smart surveys at multiple touch points along the customer journey. Analyze customer feedback to understand dissatisfaction drivers and implement a customer-centric strategy with tangible results and ROI. ”245 chars	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars
Description	434 / 2000 chars22% used	1123 / 2000 chars56% used
Screenshots	—	—
Languages	nlenfifrde+6 more	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Skeepers

At a glance

8 metrics · auto-computed

Feature comparison between SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>
Metric	SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce	GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>
Rating	3.6 ★	★ 4.9 ★
Total reviews	8	★ 325
Free plan	★ Yes	—
Pricing	free_to_install	paid
Listed features	3	3
Review velocity (30d)	—	0 new
Languages	11 supported	16 supported
Listed since	Dec 2015	Feb 2014

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce's 3.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce offers a free tier (free_to_install) while GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>; mid-market and enterprise admins with specific feature requirements should evaluate both — SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce's 8-review base may include the workflow context that matches your specific use case better than GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce audit • GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit

Listed	December 3, 2015	February 5, 2014

Last updated	—	—

4. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce	GetFeedback
surveys	#261	#8
survey	#292	#12
survey app	#431	#11
survey builder	#48	#34
feedback	#79	#16

5. Quality signals

Reviews · velocity · latest sentiment

Signal	SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce	GetFeedback
Average rating	3.6 ★ (8)	4.9 ★ (325)
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+0
Reviews · last 90 days	—	+0

6. App details

Long-form description · keyword frequency

SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce

SKEEPERS for Salesforce lets you easily build, send, and analyze smart surveys and map the responses back into your Salesforce account for complete integration. • Send engaging surveys to your Salesforce customers • Map any information collected into data fields on any Salesforce record • Get notifications on Salesforce Chatter with any new survey response • Create leads from survey responses or update existing Salesforce contacts

Top keywords

salesforce6×9.68%
map2×3.23%
responses2×3.23%
send2×3.23%
survey2×3.23%
surveys2×3.23%

GetFeedback

ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.

Top keywords

survey5×3.14%
data4×2.52%
salesforce4×2.52%
customer3×1.89%
feedback3×1.89%
salesforce data3×1.89%
score3×1.89%
advanced2×1.26%
insights2×1.26%
logic2×1.26%
questions2×1.26%
rates2×1.26%

SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce vs GetFeedback

SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce

1. Listing metadata

GetFeedback

At a glance

AppRanks verdict

2. Features

3. Categories & rankings

4. Search rankings

5. Quality signals

6. App details

Frequently asked

Is SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> cheaper?

Which has better reviews, SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Should I choose SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Which is faster to set up, SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?