PhoneMondo - cloud CTI callerID notifications plus reports and statistics
Instantly see on the first ring who is calling you. PhoneMondo is a cloud based CTI solution that connects to nearly any phone systems using Tapi drivers delivered by the phone system manufacturer and any Android 4.x phone. It queries Salesforce and other data sources for additional information about the caller. Seamless integration of CTI telephony into Salesforce, incl. Click-To-Call, Contact pop-up, manual phone dialing, adding notes to phone calls and using the powerful Salesforce report engine to analyse calls incl. call results, duration, etc. Click to dial functionality: save time and never misdial phone numbers again Immediate display of contact info: see who calls you before you take the call Display of memo sheet: enter your notes during the phone call Seamlessly integrate telephony features into Salesforce Archive phone calls instantly: Tracks all your calls in Salesforce Activity log, even when your browser is not open. PhoneMondo portal shows extended call statistics with valuable information about your phone usage like success rate, average wait time, heatmaps of calls per hour, ... and many more.
Top keywords
- phone9×5.14%
- calls6×3.43%
- salesforce5×2.86%
- call4×2.29%
- contact2×1.14%
- cti2×1.14%
- display2×1.14%
- incl2×1.14%
- information2×1.14%
- instantly2×1.14%
- notes2×1.14%
- phone calls2×1.14%
Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice
AI-POWERED, SALESFORCE-NATIVE CONTACT CENTER Unite voice, SMS, and WhatsApp with Conversational + Agentic AI. Deliver fast, consistent answers while your teams work entirely in Salesforce. CONVERSATIONAL AI FOR VOICE & DIGITAL Deploy AI Assistants for routine inquiries and AI Agents to complete Salesforce tasks like updates, follow-ups, and booking changes. AUTOMATE DIGITAL CHANNELS AT SCALE Send reminders and notifications automatically, and manage SMS + WhatsApp in one Unified Inbox with full visibility. EASY ADMIN & FAST DEPLOYMENT 100% Salesforce-native—no connectors or middleware. Configure with clicks, not code, and launch in days. Admins manage routing, reporting, and AI automation from one pane of glass. - Native dashboards and reports in Salesforce for full visibility. - Click-to-configure call flows, digital routing, and AI prompts. FLEXIBLE TELEPHONY & RELIABILITY Use existing telephony, connect Microsoft Teams, or run on Natterbox cloud calling with enterprise-grade reliability. SECURITY & SCALE Enterprise-grade security, role-based controls, and compliant recording. Designed to scale globally while delivering always-on service.
Top keywords
- ai6×3.90%
- digital3×1.95%
- salesforce3×1.95%
- scale3×1.95%
- conversational2×1.30%
- enterprise-grade2×1.30%
- fast2×1.30%
- full2×
