Can I migrate data between Hearsay’s Contact & Activity Connectors for Salesforce and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Migration support varies by app and category. Hearsay’s Contact & Activity Connectors for Salesforce and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Hearsay’s Contact & Activity Connectors for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Hearsay’s Contact & vs Talkdesk for — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Hearsay’s Contact & Activity Connectors for Salesforce

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

Change

1. Listing metadata

Field-level data

	Hearsay’s Contact & Activity Connectors for Salesforce	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
Tagline	“Hearsay’s Contact & Activity Connectors automatically capture the ‘last mile’ of advisor-client engagement data, enriching Salesforce with a more complete view of the customer journey. For Hearsay’s Managed Package, search "Hearsay \| Embedded Relate"”252 chars	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars
Description	1148 / 2000 chars57% used	1127 / 2000 chars56% used
Screenshots	—	—
Languages	endeitptes	enfrdeptes
Platforms	Salesforce	Salesforce
Developer	Hearsay Systems

At a glance

8 metrics · auto-computed

Feature comparison between Hearsay’s Contact & Activity Connectors for Salesforce and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Metric	Hearsay’s Contact & Activity Connectors for Salesforce	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
Rating	—	4.7 ★
Total reviews	0	699
Free plan	★ Yes	—
Pricing	free_to_install	paid
Pricing tiers	—	1 tier
Listed features	3	3
Languages	5 supported	5 supported
Listed since	Feb 2017	Apr 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Hearsay’s Contact & Activity Connectors for Salesforce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Hearsay’s Contact & Activity Connectors for Salesforce offers a free tier (free_to_install) while Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Hearsay’s Contact & Activity Connectors for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics; mid-market and enterprise admins with specific feature requirements should evaluate both — Hearsay’s Contact & Activity Connectors for Salesforce's 0-review base may include the workflow context that matches your specific use case better than Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Hearsay’s Contact & Activity Connectors for Salesforce audit • Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit

Listed	February 11, 2017	April 14, 2016

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Hearsay’s Contact & Activity Connectors for Salesforce	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
contact	#39	#3

6. App details

Long-form description · keyword frequency

Hearsay’s Contact & Activity Connectors for Salesforce

For financial services firms that have deployed CRM and client engagement tools, capturing last-mile engagement data - which comprise critical interactions between a trusted advisor or agent and a client - remains a glaring gap. Hearsay empowers advisors and agents to engage with clients and prospects on modern channels like social media, text messaging, and mobile calling while adhering to the strictest regulatory standards. Connecting Hearsay to Salesforce captures the last-mile of digital communications to bridge the gaps between corporate data and field activities, providing a complete view of the customer journey and delivering better business outcomes. With Hearsay’s Contact & Activity Connectors for Salesforce, firms gain last-mile visibility into client/advisor communications. Hearsay’s Contact Connector ensures a unified contact record exists across systems, and our Activity Connector automatically syncs Salesforce with detailed SMS and mobile calling activity between advisors and clients. Hearsay’s Connectors work seamlessly across Salesforce Clouds, including Sales Cloud, Service Cloud and Financial Services Cloud.

Top keywords

hearsay5×3.13%
salesforce4×2.50%
activity3×1.88%
between3×1.88%
client3×1.88%
cloud3×1.88%
contact3×1.88%
last-mile3×1.88%
advisor2×1.25%
advisors2×1.25%
calling2×1.25%
clients2×1.25%

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%

Frequently asked

Common questions about this comparison

Is Hearsay’s Contact & Activity Connectors for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics cheaper?

Hearsay’s Contact & Activity Connectors for Salesforce is the cheaper option — it offers a free plan (free_to_install). Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Hearsay’s Contact & Activity Connectors for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

AppRanks cannot separate these two on rating, because neither publishes one. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics does carry the larger published review base (699 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Hearsay’s Contact & Activity Connectors for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Hearsay’s Contact & Activity Connectors for Salesforce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Hearsay’s Contact & Activity Connectors for Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

Hearsay’s Contact & Activity Connectors for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Hearsay’s Contact & Activity Connectors for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics cheaper?

Should I choose Hearsay’s Contact & Activity Connectors for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Which is faster to set up, Hearsay’s Contact & Activity Connectors for Salesforce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Which works better for small vs large Salesforce AppExchange admins?

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Can I migrate data between Hearsay’s Contact & Activity Connectors for Salesforce and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?