Which has better reviews, RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Conga Composer Salesforce Connector | document generation for anyone, anywhere has the higher average rating (4.7★ from 949 reviews) compared to RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription (4.0★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Which is faster to set up, RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Conga Composer Salesforce Connector | document generation for anyone, anywhere has more onboarding documentation maturity (949 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription typically suits early-stage and growth-mode stores based on its review-base composition (2 reviews). Conga Composer Salesforce Connector | document generation for anyone, anywhere aligns more with early-stage and growth-mode stores (949 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Migration support varies by app and category. RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Conga Composer Salesforce Connector | document generation for anyone, anywhere both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

RingCentral vs Conga Composer — Salesforce

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription vs Conga Composer Salesforce Connector | document generation for anyone, anywhere

Side-by-side comparison · 24 data points

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

4.0·2reviews

RingCentral RingCX for Salesforce Voice brings robust telephony service to your Omni-Channel to increase agent productivity, providing intelligent voice queuing & routing, IVR integration, live transcription and more!

Shopifypaid

1. Listing metadata

Field-level data

	RingCentral RingCX｜Salesforce Voice BYOT \| Contact Center \| Live Transcription	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
Tagline	“RingCentral RingCX for Salesforce Voice brings robust telephony service to your Omni-Channel to increase agent productivity, providing intelligent voice queuing & routing, IVR integration, live transcription and more! ”218 chars	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars
Description	1040 / 2000 chars52% used	961 / 2000 chars48% used
Screenshots	—	—
Languages	enfrdeites	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	RingCentral, Inc.

At a glance

9 metrics · auto-computed

Feature comparison between RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Conga Composer Salesforce Connector | document generation for anyone, anywhere
Metric	RingCentral RingCX｜Salesforce Voice BYOT \| Contact Center \| Live Transcription	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
Rating	4.0 ★	★ 4.7 ★
Total reviews	2	★ 949
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	4	★ 9
Languages	5 supported	16 supported
Listed since	Feb 2025	Nov 2009

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Conga Composer Salesforce Connector | document generation for anyone, anywhere is the stronger choice for most Salesforce AppExchange merchants — 4.7★ vs RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription at paid, Conga Composer Salesforce Connector | document generation for anyone, anywhere at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Conga Composer Salesforce Connector | document generation for anyone, anywhere has the larger user base (949 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Conga Composer Salesforce Connector | document generation for anyone, anywhere; mid-market and enterprise merchants with specific feature requirements should evaluate both — RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription's 2-review base may include the workflow context that matches your specific use case better than Conga Composer Salesforce Connector | document generation for anyone, anywhere's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription audit • Conga Composer Salesforce Connector | document generation for anyone, anywhere audit

Listed	February 17, 2025	November 10, 2009

Last updated	—	—

3. Features

As listed by each developer

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

BRING YOUR OWN TELEPHONY: Bring RingCentral telephony to your Service Cloud Omni-Channel for unbeatable voice service
SINGLE PANE OF GLASS: Handle inbound/ outbound/ transfer calls with live transcriptions and after contact work from your Service Cloud Omni-Channel together with your other channels
LEVERAGE AI POWER: Powered by Salesforce Einstein AI, boost your agents by sending personalized recommendations/ conversation summaries during the voice call
TIGHT INTERACTION WITH SALESFORCE DATA: Capture Voice interactions in Salesforce, enabling supervisors to access complete insights into agent performance, call metrics, and other analytics

Conga Composer Salesforce Connector | document generation for anyone, anywhere

Get up and running quickly with Composer to reduce document delivery time. Gain additional insights with notifications and document history that increase visibility, speeding up team velocity, processes, and business cycles.
Merge data from anywhere into any template with the Conga Composer API. Easily embed document generation solutions into any website, app, and/or platform, and populate documents with data from any system of record while sending and saving as needed.
Fully control standardization and branding of your documents, ensuring everything you send out is accurate and current
Eliminate the risk of data inconsistency across your business cycle, including manual errors and rogue discounting from your teams.
Fully white label your document and agreement process to improve customer experience and lower security risks
Complete, accurate documents to address almost any use case in .PDF, Microsoft Word, Excel, PowerPoint, and HTML formats.
Incorporate professional, complex content such as tables, images, rich text, charts, dashboards, custom fonts, watermarks, and global currencies.
Lower points of friction and speed up time to value with fully embedded and automated solutions directly where your customers and employees operate
Easily integrate into CPQ and CLM processes for your business to speed up your revenue lifecycle

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	RingCentral RingCX｜Salesforce Voice BYOT \| Contact Center \| Live Transcription	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
contact	#117	#112

8. Quality signals

Reviews · velocity · latest sentiment

Signal	RingCentral RingCX｜Salesforce Voice BYOT \| Contact Center \| Live Transcription	Conga Composer Salesforce Connector \| document generation for anyone, anywhere
Average rating	4.0 ★ (2)	4.7 ★ (949)
Rating distribution	5— 4— 3— 2— 1—	573% 418% 30% 20% 19%

5 latest reviews · each app

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

No reviews yet.

Conga Composer Salesforce Connector | document generation for anyone, anywhere

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

9. App details

Long-form description · keyword frequency

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

SELL - RingCentral RCX for Service Cloud Voice provides the call service within Salesforce. It allows the agents to stay within Salesforce interface while assisting customers in the contact center. Utilize IVR and Einstein AI to assist the agent with quality, consistency, and personalized customer interactions. SUPPORT - Identify customers based on the incoming phone numbers or channel identifiers, combined with information captured within Salesforce. Use predefined routing rules to direct voice calls to the agent best equipped to resolve each customer’s concerns. WORK FROM ANYWHERE - Connect on Windows and Mac, using any popular browser leveraging WebRTC. Scale your contact center resources up and down according to your business needs. RELIABLE - Prevent downtime and scale infinitely with modern cloud architecture. Run all functions of your platform with triple redundancy, running across three geographically dispersed data centers at a time. Avoid manual intervention and rerouting of interactions with active failover.

Top keywords

salesforce3×1.97%
within3×1.97%
within salesforce3×1.97%
agent2×1.32%
center2×1.32%
cloud2×1.32%
contact2×1.32%
contact center2×1.32%
customer2×1.32%
customers2×1.32%
interactions2×1.32%
scale2×1.32%

Conga Composer Salesforce Connector | document generation for anyone, anywhere

With Conga Composer, easily create beautiful and accurate digital documents using pre-built or customized templates automatically populated with data from Salesforce. Send consistent and personalized documents that elevate your brand and delight your customers. Generate any document: ✔ Quotes ✔ Proposals ✔ Account plans ✔ Invoices/receipts ✔ Contracts ✔ Work orders ✔ Reports & charts ✔ Shipping documents ✔ And more! Into the following formats: ✔ Word ✔ Excel ✔ PowerPoint ✔ PDF ✔ HTML Extend efficiency with: ✔ Conga Batch: Create and send documents as a batch on a custom schedule ✔ Conga Trigger: Create documents with no clicks using customizable triggers ✔ Conga Composer API: Directly embed Composer into your website, portal, or application Integrations: ✔ Conga Contracts for Salesforce ✔ Conga Grid ✔ Conga Sign Compatible with Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Communities, Portals, Platform, Salesforce1 & Lightning

Top keywords

conga7×5.69%
documents5×4.07%
cloud4×3.25%
composer3×2.44%
batch2×1.63%
conga composer2×1.63%
contracts2×1.63%
salesforce2×1.63%
send2×1.63%

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription vs Conga Composer Salesforce Connector | document generation for anyone, anywhere

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

1. Listing metadata

Conga Composer Salesforce Connector | document generation for anyone, anywhere

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Conga Composer Salesforce Connector | document generation for anyone, anywhere cheaper?

Which has better reviews, RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Should I choose RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Conga Composer Salesforce Connector | document generation for anyone, anywhere?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Conga Composer Salesforce Connector | document generation for anyone, anywhere?