Side-by-side comparison · 24 data points
Mass delete is a simple data cleaning tool to help remove obsolete information or delete sensitive client information as per GDPR regulations.
| Mass Delete by Cloud Orca | Five9 Intelligent Cloud Contact Center | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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Empowers contact centers to deliver a unified, seamless engaging customer service with Five9 Adapter for Salesforce. Provide interactive, personalized, & conversational self-service assistance to customers across voice, AI, & digital channels.
| Metric | Mass Delete by Cloud Orca | Five9 Intelligent Cloud Contact Center |
|---|---|---|
| Rating | — | 4.4 ★ |
| Total reviews | 0 | 160 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Apr 2024 | Sep 2009 |
Based on the data on this page, Five9 Intelligent Cloud Contact Center is the stronger choice for most Salesforce AppExchange admins — 4.4★ vs Mass Delete by Cloud Orca's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Mass Delete by Cloud Orca offers a free tier (free) while Five9 Intelligent Cloud Contact Center starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Five9 Intelligent Cloud Contact Center has the larger user base (160 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Mass Delete by Cloud Orca's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Five9 Intelligent Cloud Contact Center; mid-market and enterprise admins with specific feature requirements should evaluate both — Mass Delete by Cloud Orca's 0-review base may include the workflow context that matches your specific use case better than Five9 Intelligent Cloud Contact Center's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Mass Delete by Cloud Orca audit • Five9 Intelligent Cloud Contact Center audit
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| Keyword | Mass Delete by Cloud Orca | Five9 Intelligent Cloud Contact Center |
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| directly in | Not ranked | #1 |
| agents | Not ranked | #2 |
| centers | Not ranked | #2 |
| delete | #3 | Not ranked |
| mass delete | #4 | Not ranked |
Mass Delete by Cloud Orca is the cheaper option — it offers a free plan (free). Five9 Intelligent Cloud Contact Center starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Five9 Intelligent Cloud Contact Center does carry the larger published review base (160 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Five9 Intelligent Cloud Contact Center has the deeper published review base (160 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Mass Delete by Cloud Orca typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Five9 Intelligent Cloud Contact Center typically suits early-stage and growth-mode teams based on its published review base (160 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Mass Delete by Cloud Orca and Five9 Intelligent Cloud Contact Center both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Mass Delete by Cloud Orca" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
