Should I choose DigitSec - Security Code Scanner for B2C Commerce Platform or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

DigitSec - Security Code Scanner for B2C Commerce Platform holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, DigitSec - Security Code Scanner for B2C Commerce Platform or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

DigitSec - Security Code Scanner for B2C Commerce Platform typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between DigitSec - Security Code Scanner for B2C Commerce Platform and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Migration support varies by app and category. DigitSec - Security Code Scanner for B2C Commerce Platform and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from DigitSec - Security Code Scanner for B2C Commerce Platform" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

DigitSec - Security vs Talkdesk for — Salesforce

DigitSec - Security Code Scanner for B2C Commerce Platform vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Side-by-side comparison · 24 data points

DigitSec - Security Code Scanner for B2C Commerce Platform

5.0·2reviews

The only comprehensive Salesforce B2C code and configuration security platform that delivers enhanced security and fraud detection and prevention features.

salesforcefree_to_install

Change

1. Listing metadata

Field-level data

	DigitSec - Security Code Scanner for B2C Commerce Platform	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
Tagline	“The only comprehensive Salesforce B2C code and configuration security platform that delivers enhanced security and fraud detection and prevention features. ”157 chars	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars
Description	1155 / 2000 chars58% used	1127 / 2000 chars56% used
Screenshots	—	—
Languages	en	enfrdeptes
Platforms	Salesforce	Salesforce
Developer	DigitSec, Inc.	Talkdesk

At a glance

8 metrics · auto-computed

Feature comparison between DigitSec - Security Code Scanner for B2C Commerce Platform and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Metric	DigitSec - Security Code Scanner for B2C Commerce Platform	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
Rating	★ 5.0 ★	4.7 ★
Total reviews	2	★ 699
Free plan	★ Yes	—
Pricing	free_to_install	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 9	3
Languages	1 supported	5 supported
Listed since	Jan 2023	Apr 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, DigitSec - Security Code Scanner for B2C Commerce Platform is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, DigitSec - Security Code Scanner for B2C Commerce Platform offers a free tier (free_to_install) while Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. DigitSec - Security Code Scanner for B2C Commerce Platform's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to DigitSec - Security Code Scanner for B2C Commerce Platform; mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than DigitSec - Security Code Scanner for B2C Commerce Platform's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: DigitSec - Security Code Scanner for B2C Commerce Platform audit • Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit

Listed	January 30, 2023	April 14, 2016

Last updated	—	—

3. Features

As listed by each developer

DigitSec - Security Code Scanner for B2C Commerce Platform

DigitSec for B2C Commerce automatically performs vulnerability scans within the Salesforce B2C Commerce platform, focusing on custom code and configurations. It identifies vulnerabilities and assists in their remediation.
DigitSec supports Salesforce B2C users in maintaining compliance with PCI DSS, GDPR, and various ISO standards, helping them manage risk, avoid legal repercussions, protect stakeholders, and ensure operational integrity.
DigitSec quickly identifies vulnerabilities such as web-based exploits, third-party risks in custom code, data leakage issues, and common misconfigurations, and provides detailed remediation guidelines.
Fraud Detection & Prevention: -Access management across multiple SFCC tenants helps identify outdated accounts, preventing both internal & external security breaches. -Cross-site Scripting (XSS) protection safeguards against malicious code injection
Fraud Detection & Prevention: -Auditing permission assignments helps identify overly permissive roles assigned to users within your organization with risky permissions, such as WebDAV, payment processing, order management, and user management
Enhanced Security features for B2C Commerce: -Customizable massive download events can detect and categorize over 20 significant export activities, helping to prevent data exfiltration and proactively assess and mitigate risks.
Features: -Elevate fraud prevention & detection efforts by uncovering internal & external fraud linked linked to promotions and coupon codes. -Analyze third-party application risk, such as supply chain management & other business-critical integrations.
DigitSec works with Sitegenesis and B2C Commerce Storefront Reference Architecture (SFRA). It integrates with common DevOps tools such as GitHub, BitBucket, GitLab, Azure DevOps, JIRA, Copado, and more.
DigitSec's integration with Salesforce Security Center allows users to organize permissions & controls into a user-friendly dashboard.The single view provided by Security Center helps improve security by offering awareness, insights, & actionable options

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Endless automation possibilities: With pre-built and custom automations, Talkdesk for Salesforce integrates with Salesforce Lightning Flow, so you can trigger automations based on events in your call center. The possibilities are endless.
Powerful Omnichannel solution: With Talkdesk, you can provide both phone and SMS support directly within Salesforce. Easily manage work items across multiple channels by leveraging an extensive integration with Salesforce Omni-Channel.
Comprehensive real-time & historical reporting: Real-time dashboards, historical reporting, and detailed breakdowns of call center metrics give you information at-a-glance, directly embedded in Salesforce.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	DigitSec - Security Code Scanner for B2C Commerce Platform	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
agentic ai	Not ranked	#1
agentforce ai	Not ranked	#1
agentic	Not ranked	#1
your b2c	#5	Not ranked
for b2c	#5	Not ranked

6. App details

Long-form description · keyword frequency

DigitSec - Security Code Scanner for B2C Commerce Platform

B2C Commerce site development can introduce security vulnerabilities unless the security of every change is evaluated. PCI DSS requires custom code to be evaluated as it is being developed for an eCommerce site. Moreover, the Shared Responsibility Model requires you (not Salesforce) to manage the risks within your sites and ensure the security of your data. DigitSec mitigates this risk by surfacing these exploitable vulnerabilities in a quick and automated fashion. DigitSec scans and generates a vulnerability report for B2C Commerce sites in under 15 minutes. The results are then categorized by level of severity, and each issue found comes with remediation guidelines. DigitSec’s reporting shows you which vulnerabilities are causing you to be non-compliant against regulatory standards. It also identifies the specific requirement within a standard that is being violated. For CISOs and other security executives, DigitSec provides an easy-to-consume insight into the security posture of your Salesforce implementations. It can integrate into your current security practice without additional resources, added stress, or burdening your teams.

Top keywords

security6×3.57%
digitsec4×2.38%
vulnerabilities3×1.79%
b2c2×1.19%
b2c commerce2×1.19%
commerce2×1.19%
evaluated2×1.19%
requires2×1.19%
salesforce2×1.19%
site2×1.19%
sites2×1.19%
within2×1.19%

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%

DigitSec - Security Code Scanner for B2C Commerce Platform vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

DigitSec - Security Code Scanner for B2C Commerce Platform

1. Listing metadata

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is DigitSec - Security Code Scanner for B2C Commerce Platform or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics cheaper?

Which has better reviews, DigitSec - Security Code Scanner for B2C Commerce Platform or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Should I choose DigitSec - Security Code Scanner for B2C Commerce Platform or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Which is faster to set up, DigitSec - Security Code Scanner for B2C Commerce Platform or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between DigitSec - Security Code Scanner for B2C Commerce Platform and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?