Which has better reviews, Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice?

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board has the higher average rating (5.0★ from 3 reviews) compared to Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice (4.8★ from 211 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice?

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice?

Both apps are one-click installs from the Salesforce AppExchange. Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice has the deeper published review base (211 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board typically suits early-stage and growth-mode teams based on its published review base (3 reviews). Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice typically suits early-stage and growth-mode teams based on its published review base (211 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board and Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice?

Migration support varies by app and category. Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board and Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Native Salesforce CTI vs Natterbox | — Salesforce

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board vs Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice

Side-by-side comparison · 24 data points

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board

5.0·3reviews

Fast, secure CTI & VoIP for Salesforce using WebRTC & SIP. Browser calling, no IT setup. WhatsApp voice & chat. AI call transcription for Salesforce AI. All data stays in Salesforce, NIS2/DORA-ready, WSS encrypted.

salesforce

1. Listing metadata

Field-level data

	Native Salesforce CTI VoIP Start Calling in 30 Minutes\| WhatsApp & AI on board	Natterbox \| Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice
Tagline	“Fast, secure CTI & VoIP for Salesforce using WebRTC & SIP. Browser calling, no IT setup. WhatsApp voice & chat. AI call transcription for Salesforce AI. All data stays in Salesforce, NIS2/DORA-ready, WSS encrypted.”214 chars	“Natterbox is a Salesforce-native, AI-powered contact center platform. Deliver seamless conversations across voice, SMS, and WhatsApp with AI Assistants and AI Agents that automate tasks, manage digital interactions, and free your teams to focus on CX.”251 chars
Description	942 / 2000 chars47% used	1163 / 2000 chars58% used
Screenshots	—	—
Languages	en	nlenfifrde+8 more
Platforms	Salesforce	Salesforce
Developer	Clorce Solutions Sp. z o.o.	Natterbox

At a glance

8 metrics · auto-computed

Feature comparison between Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board and Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice
Metric	Native Salesforce CTI VoIP Start Calling in 30 Minutes\| WhatsApp & AI on board	Natterbox \| Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice
Rating	★ 5.0 ★	4.8 ★
Total reviews	3	★ 211
Free plan	—	—
Pricing	paid	paid
Pricing tiers	2 tiers	2 tiers
Listed features	★ 9	6
Languages	1 supported	13 supported
Listed since	Dec 2023	May 2017

AppRanks verdict

Generated from live data on this page

The call

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board edges out Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board at paid, Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice has the larger user base (211 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board; mid-market and enterprise admins with specific feature requirements should evaluate both — Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice's 211-review base may include the workflow context that matches your specific use case better than Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board audit • Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice audit

Listed	December 12, 2023	May 6, 2017

Last updated	—	—

3. Features

As listed by each developer

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board

Go live in 30 minutes – Start calling from Salesforce instantly with no IT setup.
Native Salesforce logging – Calls, AI transcripts, and analytics stay inside Salesforce, ready for Salesforce AI.
Keep your VoIP – Works with any SIP/WebRTC provider, no vendor lock-in.
Click-to-dial & WhatsApp – Call or chat on WhatsApp from Leads, Contacts, or Opportunities in one click.
Stay organized with AI – Unified search, quick notes, AI summaries, and auto-logging for every call.
Work smarter – Status control (Online/Offline/Busy) and auto-open records for inbound calls.
Secure by design – WSS encryption; GDPR, NIS2 & DORA ready.
Boost team productivity – Managers get instant insights from real-time call tracking and dashboards.
Scalable for every team – From small sales teams to regulated enterprises, Quakker adapts to your needs.

Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice

AGENTIC AI FOR SALESFORCE CONTACT CENTER Automate conversations across voice, SMS, and WhatsApp with AI Assistants. Use AI Agents to complete Salesforce tasks, progress cases, and free teams for high-value work.
OMNI-CHANNEL MESSAGING (SMS + WHATSAPP) Engage customers on their preferred channels. Manage SMS and WhatsApp natively in Salesforce with full history, seamless handoffs, and Automated Messages to keep customers updated.
NATIVE TELEPHONY PARTNER FOR SALESFORCE VOICE Make voice a digital channel by connecting to Service Cloud Voice. Keep your provider, integrate with Microsoft Teams, or use Natterbox cloud PBX for full flexibility and control.
CLICKS NOT CODE CX IVR BUILDER Use CRM data with a drag-and-drop IVR builder to design seamless inbound CX in Salesforce. Handle call volume, improve first call resolution, and raise CSAT—all with clicks, not code.
SPEECH ANALYTICS & COACHING Transcribe and analyze calls with AI-powered sentiment and speech analytics. Identify trends, surface agent recommendations, and improve coaching efficiency to boost FCR and CSAT.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Native Salesforce CTI VoIP Start Calling in 30 Minutes\| WhatsApp & AI on board	Natterbox \| Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice
calling	#22	#7
whatsapp ai	#10	#2
whatsapp with ai	#10	#2

7. App details

Long-form description · keyword frequency

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board

Quakker turns Salesforce into a fast, seamless calling & messaging solution. No IT setup, no extra software — just effortless CTI & VoIP integration. Why Choose Quakker? Go live in 30 minutes – Start calling from Salesforce faster than with most other CTI solutions. Call & chat on WhatsApp – Handle WhatsApp voice and chat conversations directly from Salesforce. AI-powered transcription – Automatically transcribe calls and prepare structured data for Salesforce AI workflows. Keep your data inside Salesforce – Call logs and analytics stay native; recordings can be stored securely in your own cloud. Use your existing VoIP – Works with any SIP/WebRTC provider, no vendor lock-in. One-click calling – Click-to-dial from Leads, Contacts, or Opportunities. Stay productive – Availability status, unified search, quick notes, and auto-logging. Secure by design – End-to-end WSS encryption; ready for GDPR, NIS2 & DORA. More info: quakker.cc

Top keywords

salesforce5×3.79%
calling3×2.27%
quakker3×2.27%
call2×1.52%
chat2×1.52%
cti2×1.52%
data2×1.52%
stay2×1.52%
voip2×1.52%
whatsapp2×1.52%

Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice

AI-POWERED, SALESFORCE-NATIVE CONTACT CENTER Unite voice, SMS, and WhatsApp with Conversational + Agentic AI. Deliver fast, consistent answers while your teams work entirely in Salesforce. CONVERSATIONAL AI FOR VOICE & DIGITAL Deploy AI Assistants for routine inquiries and AI Agents to complete Salesforce tasks like updates, follow-ups, and booking changes. AUTOMATE DIGITAL CHANNELS AT SCALE Send reminders and notifications automatically, and manage SMS + WhatsApp in one Unified Inbox with full visibility. EASY ADMIN & FAST DEPLOYMENT 100% Salesforce-native—no connectors or middleware. Configure with clicks, not code, and launch in days. Admins manage routing, reporting, and AI automation from one pane of glass. - Native dashboards and reports in Salesforce for full visibility. - Click-to-configure call flows, digital routing, and AI prompts. FLEXIBLE TELEPHONY & RELIABILITY Use existing telephony, connect Microsoft Teams, or run on Natterbox cloud calling with enterprise-grade reliability. SECURITY & SCALE Enterprise-grade security, role-based controls, and compliant recording. Designed to scale globally while delivering always-on service.

Top keywords

ai6×3.90%
digital3×1.95%
salesforce3×1.95%
scale3×1.95%
conversational2×1.30%
enterprise-grade2×1.30%
fast2×1.30%
full2×

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board vs Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board

1. Listing metadata

Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board · 1 changes

Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice · 0 changes

7. App details

Frequently asked

Is Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice cheaper?

Which has better reviews, Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice?

Should I choose Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board and Natterbox | Telephony, CTI, Call Center, Speech Analytics, Service Cloud Voice?