Should I choose Concentrix Connected Care Platform (CCP) or DocuSign eSignature for Salesforce: The trusted eSignature solution?

AppRanks cannot separate these two on rating, because neither publishes one. DocuSign eSignature for Salesforce: The trusted eSignature solution does carry the larger published review base (4,647 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Concentrix Connected Care Platform (CCP) or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Both apps are one-click installs from the Salesforce AppExchange. DocuSign eSignature for Salesforce: The trusted eSignature solution has the deeper published review base (4,647 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Concentrix Connected Care Platform (CCP) typically suits early-stage and growth-mode teams based on its published review base (0 reviews). DocuSign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode teams based on its published review base (4,647 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Concentrix Connected Care Platform (CCP) and DocuSign eSignature for Salesforce: The trusted eSignature solution?

Migration support varies by app and category. Concentrix Connected Care Platform (CCP) and DocuSign eSignature for Salesforce: The trusted eSignature solution both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Concentrix Connected Care Platform (CCP)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Concentrix Connected vs DocuSign eSignature — Salesforce

DocuSign eSignature for Salesforce vs Concentrix Connected Care Platform (CCP)

Side-by-side comparison · 24 data points

DocuSign eSignature for Salesforce

4.5·4.6kreviews

Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now”

salesforcepaid

Change

1. Listing metadata

Field-level data

	Concentrix Connected Care Platform (CCP)	DocuSign eSignature for Salesforce
Tagline	“Concentrix CCP is the modern, customer support interface built on Salesforce Automotive Cloud & tailored for Connected Vehicles (Emergency & Subscription Support) providing faster deployment, easier data integration, and a holistic view of your customers.”255 chars	“Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now””185 chars
Description	1178 / 2000 chars59% used	1198 / 2000 chars60% used
Screenshots	—	—
Languages	enfres	nlenfrdeit+7 more
Platforms	Salesforce	Salesforce
Developer	Concentrix	Docusign, Inc**

At a glance

9 metrics · auto-computed

Feature comparison between Concentrix Connected Care Platform (CCP) and DocuSign eSignature for Salesforce: The trusted eSignature solution
Metric	Concentrix Connected Care Platform (CCP)	DocuSign eSignature for Salesforce: The trusted eSignature solution
Rating	—	4.5 ★
Total reviews	0	4.6k
Free plan	★ Yes	—
Pricing	free_to_install	paid
Pricing tiers	★ 4 tiers	1 tier
Listed features	★ 6	3
Review velocity (30d)	—	0 new
Languages	3 supported	12 supported
Listed since	Oct 2024	Mar 2010

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, DocuSign eSignature for Salesforce: The trusted eSignature solution is the stronger choice for most Salesforce AppExchange admins — 4.5★ vs Concentrix Connected Care Platform (CCP)'s 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Concentrix Connected Care Platform (CCP) offers a free tier (free_to_install) while DocuSign eSignature for Salesforce: The trusted eSignature solution starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

DocuSign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Concentrix Connected Care Platform (CCP)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to DocuSign eSignature for Salesforce: The trusted eSignature solution; mid-market and enterprise admins with specific feature requirements should evaluate both — Concentrix Connected Care Platform (CCP)'s 0-review base may include the workflow context that matches your specific use case better than DocuSign eSignature for Salesforce: The trusted eSignature solution's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Concentrix Connected Care Platform (CCP) audit • DocuSign eSignature for Salesforce: The trusted eSignature solution audit

Listed	October 4, 2024	March 7, 2010

Last updated	—	—

3. Features

As listed by each developer

Concentrix Connected Care Platform (CCP)

Your New Customer Support Deployed Quickly Built on Salesforce Automotive Cloud, CCP is tailored for connected vehicle support providing easier data integration and a holistic view of your customers without the hassles of siloed service providers.
Expert Safety + Security Delivered 24/7/365 With decades of experience, CCP provides reliable support for critical features like Automatic Crash Notification (ACN), SOS Button presses, Roadside Assistance, Distressed Driver & Stolen Vehicle Recovery.
Easier Connected Vehicle Data Integration From remote commands to POI Send-to-Car, CCP is designed with API readiness in mind and benefits from our proven experience integrating with MuleSoft and Data Cloud.
Quicker Time-To-Value for New Technology Deployment • Invest more in quality Emergency Response & Customer Care teams and less on unique platform development. • Benefit from continuous deployment of new features & enhancements
CCP deploys quickly and easily integrates with CCaaS and other data systems • Concentrix has vast experience working with multiple CCaaS providers • Integration ready for Intrado PSAP Solutions & other providers as needed
Specifically designed for Connected Vehicle customer data & needs • API/System Integration Ready for features & data • Data flows & end points are pre-defined to support integration of status, location data & remote commands

DocuSign eSignature for Salesforce

Create, send standard agreements for signature, trigger actions and track status from the Opportunity or Account. And, automatically store agreements on the original record with our Lightning Ready integration that works across the Customer 360 platform.
Elevate the customer signing experience and accelerate business cycles with an intuitive signing experience anytime, anywhere, from practically any device.
Docusign is the market leader in electronic signatures, with over 700,000 customers and hundreds of millions of signers. Salesforce is also Docusign customer, and uses our technology across Sales, HR, Purchasing/Procurement, and other departments.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Concentrix Connected Care Platform (CCP)	DocuSign eSignature for Salesforce
and service	Not ranked	#1
email to case	Not ranked	#1
sensitive data	Not ranked	#1

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Concentrix Connected Care Platform (CCP)	DocuSign eSignature for Salesforce
Average rating	—	4.5 ★ (4.6k)
Rating distribution	5— 4— 3— 2— 1—	550% 40% 30% 20% 150%
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+0
Reviews · last 90 days	—	+0

5 latest reviews · each app

Concentrix Connected Care Platform (CCP)

No reviews yet.

DocuSign eSignature for Salesforce

7. App details

Long-form description · keyword frequency

Concentrix Connected Care Platform (CCP)

Concentrix CCP is a modern, customer support application tailored for connected vehicle customers built on Salesforce Automotive Cloud providing faster deployment, easier data integration, and a holistic view of your customers without the hassles of siloed service providers or systems. With the power & efficiency of CCP combined with our experienced 24/7 CNX operations, we are bringing the power of Salesforce into your customers’ experience at the most critical point of need. Key Features • Intuitive case management design improves agent efficiency & reduces call handling time • Emergency Support (ACN, SOS/eCall, Distressed Driver and Roadside) • Stolen Vehicle Tracking Services • Subscription Information & Management • Remote Commands Features • PSAP Integration Ready Benefits for Auto Brands • Support the unique needs of your connected vehicle customer. • Standard monthly subscription fees allow for better planning and budgeting • Continuous deployment of new features and enhancements • Quicker time-to-value for new technology deployment and reduced long-term risk • Leverage extensive Concentrix history of supporting connected vehicle customers

Top keywords

customers4×2.56%
vehicle4×2.56%
connected3×1.92%
connected vehicle3×1.92%
deployment3×1.92%
support3×1.92%
ccp2×1.28%
concentrix2×1.28%
connected vehicle customers2×1.28%
customer2×1.28%
efficiency2×1.28%
integration2×1.28%

DocuSign eSignature for Salesforce

• Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM. • Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options. • Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields. • Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation. • Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce. • Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud. • Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.

Top keywords

salesforce6×3.73%
data5×3.11%
agreements4×2.48%
salesforce data3×1.86%
automatically2×1.24%
documents2×1.24%
docusign2×1.24%
esignature2×

DocuSign eSignature for Salesforce vs Concentrix Connected Care Platform (CCP)

DocuSign eSignature for Salesforce

1. Listing metadata

Concentrix Connected Care Platform (CCP)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Concentrix Connected Care Platform (CCP) or DocuSign eSignature for Salesforce: The trusted eSignature solution cheaper?

Should I choose Concentrix Connected Care Platform (CCP) or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Which is faster to set up, Concentrix Connected Care Platform (CCP) or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Concentrix Connected Care Platform (CCP) and DocuSign eSignature for Salesforce: The trusted eSignature solution?