Diabolocom | Service vs DocuSign eSignature — Salesforce

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution vs DocuSign eSignature for Salesforce

Side-by-side comparison · 24 data points

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution

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Elevate customer satisfaction and simplify agents' tasks with a unified CRM and cloud contact center solution. Gain insights from your omnichannel interactions through Diabolocom's AI-powered features integrated with CRM data.

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1. Listing metadata

Field-level data

	Diabolocom \| Service Cloud Voice \| BYOT \| Cloud Contact Center Solution	DocuSign eSignature for Salesforce
Tagline	“Elevate customer satisfaction and simplify agents' tasks with a unified CRM and cloud contact center solution. Gain insights from your omnichannel interactions through Diabolocom's AI-powered features integrated with CRM data.”226 chars	“Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now””185 chars
Description	1194 / 2000 chars60% used	1198 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfrdeit+3 more	nlenfrdeit+7 more
Platforms	Salesforce	Salesforce
Developer	Diabolocom

At a glance

9 metrics · auto-computed

Feature comparison between Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution and DocuSign eSignature for Salesforce: The trusted eSignature solution
Metric	Diabolocom \| Service Cloud Voice \| BYOT \| Cloud Contact Center Solution	DocuSign eSignature for Salesforce: The trusted eSignature solution
Rating	—	4.5 ★
Total reviews	0	4.6k
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 6	3
Review velocity (30d)	—	0 new
Languages	8 supported	12 supported
Listed since	Aug 2024	Mar 2010

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, DocuSign eSignature for Salesforce: The trusted eSignature solution is the stronger choice for most Salesforce AppExchange admins — 4.5★ vs Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution at paid, DocuSign eSignature for Salesforce: The trusted eSignature solution at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

DocuSign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to DocuSign eSignature for Salesforce: The trusted eSignature solution; mid-market and enterprise admins with specific feature requirements should evaluate both — Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution's 0-review base may include the workflow context that matches your specific use case better than DocuSign eSignature for Salesforce: The trusted eSignature solution's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution audit • DocuSign eSignature for Salesforce: The trusted eSignature solution audit

Listed	August 1, 2024	March 7, 2010

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Diabolocom \| Service Cloud Voice \| BYOT \| Cloud Contact Center Solution	DocuSign eSignature for Salesforce
and service	Not ranked	#1
standard and	Not ranked	#1
sensitive data	Not ranked	#1

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Diabolocom \| Service Cloud Voice \| BYOT \| Cloud Contact Center Solution	DocuSign eSignature for Salesforce
Average rating	—	4.5 ★ (4.6k)
Rating distribution	5— 4— 3— 2— 1—	550% 40% 30% 20% 150%
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+0
Reviews · last 90 days	—	+0

5 latest reviews · each app

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution

No reviews yet.

DocuSign eSignature for Salesforce

7. App details

Long-form description · keyword frequency

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution

Enhance agent efficiency and customer satisfaction with Diabolocom's features directly integrated into the Service Cloud Voice omnichannel widget. Thanks to our innovative cloud-based solution, we enable organizations worldwide to build brand loyalty and drive sales growth. We leverage our proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. Integrate AI-collected data directly into your CRM to analyze and enhance your customer relationship management with transcription, summarization, categorization, sentiment analysis, agent assist, quality monitoring, and more. Offer your Customer Service and Sales teams an efficient solution to handle all inbound and outbound interactions with our state-of-the-art dialer. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide. Access all your telephony within the Service Cloud Voice widget for easier agent workflow.

Top keywords

customer5×3.13%
agent3×1.88%
efficient3×1.88%
quality3×1.88%
service3×1.88%
voice3×1.88%
ai2×1.25%
cloud2×1.25%
cloud voice2×1.25%
data2×1.25%
directly2×1.25%
enhance2×1.25%

DocuSign eSignature for Salesforce

• Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM. • Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options. • Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields. • Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation. • Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce. • Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud. • Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.

Top keywords

salesforce6×3.73%
data5×3.11%
agreements4×2.48%
salesforce data3×1.86%
automatically2×1.24%
documents2×1.24%
docusign2×1.24%
esignature2×

Frequently asked

Common questions about this comparison

Is Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or DocuSign eSignature for Salesforce: The trusted eSignature solution cheaper?

Both Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution and DocuSign eSignature for Salesforce: The trusted eSignature solution offer paid plans only. Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution starts at paid; DocuSign eSignature for Salesforce: The trusted eSignature solution starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or DocuSign eSignature for Salesforce: The trusted eSignature solution?

AppRanks cannot separate these two on rating, because neither publishes one. DocuSign eSignature for Salesforce: The trusted eSignature solution does carry the larger published review base (4,647 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Both apps are one-click installs from the Salesforce AppExchange. DocuSign eSignature for Salesforce: The trusted eSignature solution has the deeper published review base (4,647 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution typically suits early-stage and growth-mode teams based on its published review base (0 reviews). DocuSign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode teams based on its published review base (4,647 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution vs DocuSign eSignature for Salesforce

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution

1. Listing metadata

DocuSign eSignature for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or DocuSign eSignature for Salesforce: The trusted eSignature solution cheaper?

Should I choose Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Which is faster to set up, Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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