Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution for Salesforce AppExchange
By Diabolocom
Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution is the #478 ranked commerce app on Salesforce, as a paid app, as of Sep 12, 2026.
Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution is a Salesforce AppExchange app by Diabolocom.
AppRanks data: Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution ranks #478 in Commerce on Salesforce AppExchange, placing it in the top 84% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution is a newly-listed Salesforce app with a limited review volume. It is listed in the Commerce category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Diabolocom — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution
How Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution works
Enhance agent efficiency and customer satisfaction with Diabolocom's features directly integrated into the Service Cloud Voice omnichannel widget.
Thanks to our innovative cloud-based solution, we enable organizations worldwide to build brand loyalty and drive sales growth.
We leverage our proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. Integrate AI-collected data directly into your CRM to analyze and enhance your customer relationship management with transcription, summarization, categorization, sentiment analysis, agent assist, quality monitoring, and more.
Offer your Customer Service and Sales teams an efficient solution to handle all inbound and outbound interactions with our state-of-the-art dialer. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide. Access all your telephony within the Service Cloud Voice widget for easier agent workflow.
Key features
- Streamline your communication channels for seamless omnichannel management of prospects and customer relationships by integrating Diabolocom into the Salesforce Service Cloud omnichannel widget.
- Leverage your CRM data during interaction thanks to our cloud solution for contact centers. Agents seamlessly operate within the Salesforce Service Cloud interface to handle all inbound and outbound interactions.
- Significantly simplify agents' tasks with Diabolocom's powerful features, such as IVR, skill-based routing, automatic Answering Machine Detection.
- Integrating our AI services with Salesforce provides agents with historical context and a complete picture of customers. Agents get rid of manual data entry and workflows are automatically triggered for post-call actions.
- Connect your Salesforce CRM with our interaction management software powered by AI to streamline your agents' work, personalize every communication, and enhance customer satisfaction.
- Take advantage of Diabolocom BYOT with Salesforce for real-time monitoring of agents, customizable dashboards and activity reports. Build your customer experience strategy on the unified data from Salesforce and Diabolocom.
Category rankings
As of Sep 13, 2026- Commerce#478of 570Top 84%
- Customer Service#1021of 1,137Top 90%
- Sales#1595of 1,768Top 91%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution doesn't have curated competitor matchups yet. Other tracked commerce apps on Salesforce:
Frequently asked questions
What is Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution?
Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2024. It is listed under the Commerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Diabolocom.
Is Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution free?
Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution does not offer a permanent free plan on Salesforce. Pricing starts at 10, and the listed tiers are Diabolocom Service Cloud Voice. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution?
Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Commerce category on Salesforce.
Where does Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution rank on Salesforce?
Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution currently sits at position #478 in the Commerce category on Salesforce. That places it in the top 84% of 570 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution support?
Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution declares support for 8 languages on its Salesforce marketplace listing: nl, en, fr, de, it, pt, with 2 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.