Which works better for small vs large Salesforce AppExchange admins?

Bayretail™️ Consumer App Cartridge for B2C Commerce typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Bayretail™️ Consumer vs Talkdesk for — Salesforce

Bayretail™️ Consumer App Cartridge for B2C Commerce vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Side-by-side comparison · 24 data points

Bayretail™️ Consumer App Cartridge for B2C Commerce

5.0·1reviews

With its composable native app storefront and its cartrige for B2C Commerce, Bayretail™️ Consumer App is the easiest way to launch premium native mobile shopping apps on Google Play and Apple App Store, boosting conversions and digital sales.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Bayretail™️ Consumer App Cartridge for B2C Commerce	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
Tagline	“With its composable native app storefront and its cartrige for B2C Commerce, Bayretail™️ Consumer App is the easiest way to launch premium native mobile shopping apps on Google Play and Apple App Store, boosting conversions and digital sales.”242 chars	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars
Description	1172 / 2000 chars59% used	1127 / 2000 chars56% used
Screenshots	—	—
Languages	arnlenfifr+7 more	enfrdeptes
Platforms	Salesforce	Salesforce
Developer	BayBridgeDigital

At a glance

8 metrics · auto-computed

Feature comparison between Bayretail™️ Consumer App Cartridge for B2C Commerce and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics
Metric	Bayretail™️ Consumer App Cartridge for B2C Commerce	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
Rating	★ 5.0 ★	4.7 ★
Total reviews	1	★ 699
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	12 supported	5 supported
Listed since	Feb 2024	Apr 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Bayretail™️ Consumer App Cartridge for B2C Commerce is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Bayretail™️ Consumer App Cartridge for B2C Commerce at paid, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Bayretail™️ Consumer App Cartridge for B2C Commerce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Bayretail™️ Consumer App Cartridge for B2C Commerce; mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than Bayretail™️ Consumer App Cartridge for B2C Commerce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Bayretail™️ Consumer App Cartridge for B2C Commerce audit • Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit

Listed	February 16, 2024	April 14, 2016

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Bayretail™️ Consumer App Cartridge for B2C Commerce	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics
agentic ai	Not ranked	#1
agentforce ai	Not ranked	#1
agentic	Not ranked	#1
b2c commerce	#4	Not ranked
to b2c commerce	#4	Not ranked

6. App details

Long-form description · keyword frequency

Bayretail™️ Consumer App Cartridge for B2C Commerce

With its composable native app storefront and cartridge for B2C Commerce, Bayretail™️ Consumer App is the easiest way to launch high-quality native mobile shopping apps on Google Play and Apple App Store, to increase conversions and digital sales. Adopting the Headless Commerce approach, Bayretail™️ Consumer App natively extends all your Salesforce B2C Commerce investments into the mobile realm. - Bayretail™ Consumer App enables brands to rapidly launch premium, feature-rich native apps on Google Pay and Apple App Store, enhancing the consumer experience, driving conversions and digital sales. - Bayretail™ Consumer App Cartridge for B2C Commerce enables e-merchandisers to take full control of apps by leveraging Salesforce Page Designer as a CMS. - Bayretail™ Consumer App Cloud Platform acts as a back-end to front-end platform to connect native Bayretail apps to various pre-built APIs and services, and offers customization options to enable features and define app styles. Brands using Bayretail™ Consumer App have achieved amazing business results such as +300% improved conversions, +500% session durations and 70% conversion rates in the purchase funnel.

Top keywords

bayretail7×4.07%
consumer7×4.07%
bayretail consumer6×3.49%
commerce4×2.33%
native4×2.33%
b2c3×1.74%
b2c commerce3×1.74%
conversions3×1.74%
apple2×1.16%
apple app store2×1.16%
brands2×1.16%
cartridge2×1.16%

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%

Frequently asked

Common questions about this comparison

Is Bayretail™️ Consumer App Cartridge for B2C Commerce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics cheaper?

Both Bayretail™️ Consumer App Cartridge for B2C Commerce and Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics offer paid plans only. Bayretail™️ Consumer App Cartridge for B2C Commerce starts at paid; Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Bayretail™️ Consumer App Cartridge for B2C Commerce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Bayretail™️ Consumer App Cartridge for B2C Commerce has the higher average rating (5.0★ from 1 reviews) compared to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics (4.7★ from 699 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Bayretail™️ Consumer App Cartridge for B2C Commerce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Bayretail™️ Consumer App Cartridge for B2C Commerce holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Bayretail™️ Consumer App Cartridge for B2C Commerce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Bayretail™️ Consumer App Cartridge for B2C Commerce vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Bayretail™️ Consumer App Cartridge for B2C Commerce

1. Listing metadata

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Bayretail™️ Consumer App Cartridge for B2C Commerce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics cheaper?

Which has better reviews, Bayretail™️ Consumer App Cartridge for B2C Commerce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Should I choose Bayretail™️ Consumer App Cartridge for B2C Commerce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

Which is faster to set up, Bayretail™️ Consumer App Cartridge for B2C Commerce or Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics?

See full keyword rankings, install trends, and weekly alerts

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