Should I choose CloudTalk | AI Business Calling for Salesforce Service Cloud Voice or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

AppRanks cannot separate these two on rating, because neither publishes one. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation does carry the larger published review base (931 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, CloudTalk | AI Business Calling for Salesforce Service Cloud Voice or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

Both apps are one-click installs from the Salesforce AppExchange. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the deeper published review base (931 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

CloudTalk | AI Business Calling for Salesforce Service Cloud Voice typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation typically suits early-stage and growth-mode teams based on its published review base (931 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between CloudTalk | AI Business Calling for Salesforce Service Cloud Voice and Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

Migration support varies by app and category. CloudTalk | AI Business Calling for Salesforce Service Cloud Voice and Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from CloudTalk | AI Business Calling for Salesforce Service Cloud Voice" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

CloudTalk | AI vs Geopointe: Mapping — Salesforce

CloudTalk | AI Business Calling for Salesforce Service Cloud Voice vs Geopointe

Side-by-side comparison · 24 data points

CloudTalk | AI Business Calling for Salesforce Service Cloud Voice

No rating yet

Make and receive calls directly inside Service Cloud Voice — with every call automatically logged to the right contact. Less manual data entry, more time talking to customers, and full call context for your agents the moment they pick up.

salesforcepaid

Change

1. Listing metadata

Field-level data

	CloudTalk \| AI Business Calling for Salesforce Service Cloud Voice	Geopointe
Tagline	“Make and receive calls directly inside Service Cloud Voice — with every call automatically logged to the right contact. Less manual data entry, more time talking to customers, and full call context for your agents the moment they pick up. ”239 chars	“Geopointe is a Salesforce-native geolocation and territory planning solution that helps revenue teams turn strategy into execution by mapping accounts, leads, and opportunities directly in Salesforce. Click GET IT NOW for a FREE TRIAL.”236 chars
Description	1023 / 2000 chars51% used	1137 / 2000 chars57% used
Screenshots	—	—
Languages	en	enfifrdeit+5 more
Platforms	Salesforce	Salesforce
Developer	CloudTalk	Ascent Cloud LLC

At a glance

8 metrics · auto-computed

Feature comparison between CloudTalk | AI Business Calling for Salesforce Service Cloud Voice and Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation
Metric	CloudTalk \| AI Business Calling for Salesforce Service Cloud Voice	Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation
Rating	—	4.9 ★
Total reviews	0	931
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 2 tiers	1 tier
Listed features	★ 9	3
Languages	1 supported	10 supported
Listed since	Aug 2026	May 2010

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs CloudTalk | AI Business Calling for Salesforce Service Cloud Voice's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: CloudTalk | AI Business Calling for Salesforce Service Cloud Voice at paid, Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the larger user base (931 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. CloudTalk | AI Business Calling for Salesforce Service Cloud Voice's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation; mid-market and enterprise admins with specific feature requirements should evaluate both — CloudTalk | AI Business Calling for Salesforce Service Cloud Voice's 0-review base may include the workflow context that matches your specific use case better than Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: CloudTalk | AI Business Calling for Salesforce Service Cloud Voice audit • Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation audit

Listed	August 27, 2026	May 24, 2010

Last updated	—	—

3. Features

As listed by each developer

CloudTalk | AI Business Calling for Salesforce Service Cloud Voice

Make and receive calls inside the Service Cloud console. The CloudTalk phone widget lives in the Omni-Channel panel — agents handle every call without leaving Salesforce.
Call any contact in one click. Dial from the keypad, select from your contact list, or click any phone number directly on a Salesforce record.
Stay in control of every call. Mute, hold, or end calls directly from the Omni-Channel panel without navigating away or opening a separate window.
Easily find and connect with the right people using the integrated PhoneBook. Search, filter, and call contacts or teammates instantly, or transfer calls with just a few clicks to keep things moving.
All calls are logged automatically. Duration, status, and linked records are captured the moment a call ends — accessible in My Work and activity history, with no manual input required.
Keep your team aligned with real-time agent status updates. When you change your availability, it’s reflected everywhere in Salesforce and CloudTalk instantly, so your team always knows who’s online and ready to take calls.
Transfer calls three ways. Use blind transfer for instant handoffs, Safe Mode transfer to confirm the receiving agent is available first, or warm transfer (Add Caller + Merge) to brief them before handing off.
Every incoming call shows full context. Caller details appear automatically — customer information, related records, and previous interactions are visible before you answer.
Built on Salesforce Service Cloud Voice. CloudTalk is an official SCV partner telephony provider — the integration is part of Salesforce's own telephony framework, not a plugin or overlay.

Geopointe

ROUTE PLANNING & FIELD EXECUTION • Build optimized multi-day routes for upcoming trips • Automatically adjust routes when meetings change • Mobile-ready access for reps in the field
TERRITORY MANAGEMENT • Design and rebalance territories using real data • Speed onboarding with clearly defined coverage • Improve productivity with smarter territory alignment
GEOGRAPHIC ANALYSIS & ASSIGNMENT • Identify coverage gaps and growth opportunities • Assign leads and accounts by location automatically • Analyze performance by region, market, or segment

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	CloudTalk \| AI Business Calling for Salesforce Service Cloud Voice	Geopointe
plan	Not ranked	#1
data from	Not ranked	#1
insights and	Not ranked	#1

6. App details

Long-form description · keyword frequency

CloudTalk | AI Business Calling for Salesforce Service Cloud Voice

CloudTalk for Salesforce Service Cloud Voice Handle every customer call without leaving Salesforce. Agents make and receive calls right where they already work — the phone lives inside the Omni-Channel panel in Salesforce. Answer every call already knowing who's on the line. When a call comes in, caller details appear automatically. Customer records, related Salesforce objects, and past interactions are on screen before the conversation starts. Stop logging calls by hand. Every call is captured automatically with its duration, status, and linked records, and appears in My Work and activity history the moment it ends. Hand off calls without dropping the customer. Transfers work three ways: blind transfer for instant handoffs, blind transfer with Safe Mode to confirm the receiving agent connects before the original agent leaves, and warm transfer to brief a colleague first. Reach the right record every time. Inbound and outbound calls are matched automatically to existing Contacts, Leads, and Accounts.

Top keywords

call4×2.61%
calls4×2.61%
salesforce4×2.61%
automatically3×1.96%
customer3×1.96%
transfer3×1.96%
work3×1.96%
agent2×1.31%
already2×1.31%
blind2×1.31%
blind transfer2×1.31%
hand2×1.31%

Geopointe

Salesforce mapping made actionable. Geopointe turns Salesforce data into clear geographic insight—so teams can plan smarter, execute faster, and continuously optimize field activity. SALES TEAMS ✔ Plan efficient routes and reduce windshield time ✔ Capture meeting details and activity directly in Salesforce ✔ Stay productive when plans change OPERATIONS & REVENUE OPERATIONS ✔ Manage territories and assignments at scale ✔ Analyze geographic performance trends ✔ Automate updates without manual work MARKETING & LEADERSHIP ✔ Build geo-targeted campaigns ✔ Identify optimal event locations GEOGRAPHIC INTELLIGENCE & MAPPING ✔ Map standard and custom Salesforce objects ✔ Search by proximity, radius, or custom shape ✔ Visualize trends with advanced filters and layers ✔ Use multi-point driving directions ✔ Apply custom markers and geographic boundaries ✔ Enrich analysis with U.S. Census demographics ✔ Support KML, KMZ, and GeoRSS overlays EXECUTIVE VISIBILITY ✔ Analyze performance and coverage by region ✔ Identify geographic gaps and growth opportunities Geopointe is fully Lightning-enabled and built natively on Salesforce.

Top keywords

geographic5×3.52%
salesforce5×3.52%
custom3×2.11%
activity2×1.41%
analyze2×1.41%
geopointe2×1.41%
identify2×1.41%
mapping2×1.41%

CloudTalk | AI Business Calling for Salesforce Service Cloud Voice vs Geopointe

CloudTalk | AI Business Calling for Salesforce Service Cloud Voice

1. Listing metadata

Geopointe

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is CloudTalk | AI Business Calling for Salesforce Service Cloud Voice or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation cheaper?

Should I choose CloudTalk | AI Business Calling for Salesforce Service Cloud Voice or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

Which is faster to set up, CloudTalk | AI Business Calling for Salesforce Service Cloud Voice or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between CloudTalk | AI Business Calling for Salesforce Service Cloud Voice and Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?