Side-by-side comparison · 24 data points
| Smartling for Salesforce Service Cloud | AI-powered Translation | Glance | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Smartling for Service Cloud provides seamless, real-time, and high-quality multilingual translation for customer support. Agents can instantly translate incoming and outgoing chat messages and case content directly within the Service Console.
| Metric | Smartling for Salesforce Service Cloud | AI-powered Translation | Glance |
|---|---|---|
| Rating | — | 4.9 ★ |
| Total reviews | 0 | 185 |
| Free plan | ★ Yes | — |
| Pricing | free_to_install | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 7 | ★ 9 |
| Languages | 1 supported | 6 supported |
| Listed since | Jan 2026 | Dec 2010 |
Based on the data on this page, Glance is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Smartling for Salesforce Service Cloud | AI-powered Translation's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Smartling for Salesforce Service Cloud | AI-powered Translation offers a free tier (free_to_install) while Glance starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Glance has the larger user base (185 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Smartling for Salesforce Service Cloud | AI-powered Translation's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Glance; mid-market and enterprise admins with specific feature requirements should evaluate both — Smartling for Salesforce Service Cloud | AI-powered Translation's 0-review base may include the workflow context that matches your specific use case better than Glance's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Smartling for Salesforce Service Cloud | AI-powered Translation audit • Glance audit
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| Last updated | — | — |
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| Keyword | Smartling for Salesforce Service Cloud | AI-powered Translation | Glance |
|---|---|---|
| glance | Not ranked | #1 |
| offers | Not ranked | #2 |
| of sale | Not ranked | #4 |
| ai translation that | #5 | Not ranked |
| translation | #9 | Not ranked |
No tracked changes.
Smartling for Salesforce Service Cloud | AI-powered Translation is the cheaper option — it offers a free plan (free_to_install). Glance starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Glance does carry the larger published review base (185 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Glance has the deeper published review base (185 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Smartling for Salesforce Service Cloud | AI-powered Translation typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Glance typically suits early-stage and growth-mode teams based on its published review base (185 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Smartling for Salesforce Service Cloud | AI-powered Translation and Glance both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smartling for Salesforce Service Cloud | AI-powered Translation" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
