Is Locobuzz Social CX or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Locobuzz Social CX is the cheaper option — it offers a free plan (free_to_install). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Locobuzz Social CX or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Locobuzz Social CX has the higher average rating (5.0★ from 1 reviews) compared to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce (4.9★ from 1,280 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Locobuzz Social CX or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Locobuzz Social CX holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Locobuzz Social CX or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Locobuzz Social CX typically suits early-stage and growth-mode teams based on its published review base (1 reviews). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Locobuzz Social CX and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Migration support varies by app and category. Locobuzz Social CX and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Locobuzz Social CX" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Locobuzz Social CX vs 360 SMS App for — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Locobuzz Social CX

Name: Locobuzz Social CX
Availability: OnlineOnly
Rating: 5 (1 reviews)

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Locobuzz Social CX	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Tagline	“Locobuzz Connector blends seamlessly with Salesforce to offer a streamlined social customer care experience, enabling effective omnichannel support directly within your CRM workflow. You can seamlessly replace Social Studio with Locobuzz!”238 chars	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars
Description	1121 / 2000 chars56% used	1182 / 2000 chars59% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Locobuzz Solutions Pvt. Ltd.	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between Locobuzz Social CX and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce
Metric	Locobuzz Social CX	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Rating	★ 5.0 ★	4.9 ★
Total reviews	1	★ 1.3k
Free plan	★ Yes	—
Pricing	free_to_install	paid
Pricing tiers	1 tier	1 tier
Listed features	6	★ 9
Languages	1 supported	16 supported
Listed since	May 2024	May 2016

Listed	May 9, 2024	May 6, 2016

Last updated	—	—

3. Features

As listed by each developer

Locobuzz Social CX

Social Sync: Effortlessly sync social interactions with Salesforce for a complete customer view
Auto Case Creation: Locobuzz automatically creates cases from social posts with field and object level mapping on cases and contacts
In-App Engagement: Respond to customers on their preferred social channels directly from Salesforce
Interaction History: Get the full context of every customer interaction for truly personalised engagement
Respond through AI: Receive suggested replies for customer inquiries, ensuring fast and accurate responses straight from your knowledge base
Ticket Summarisation: Get concise overviews of customer issues, enabling your team to quickly grasp the essentials and take action

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Locobuzz Social CX	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
your customers	Not ranked	#1
whatsapp	Not ranked	#1
services automation	Not ranked	#1
social customer	#4	Not ranked
social customer care	#5	Not ranked

7. App details

Long-form description · keyword frequency

Locobuzz Social CX

Locobuzz is a global enterprise SaaS company specialising in digital customer experience management. Our platform is designed for businesses looking to enhance their customer service. It integrates with Salesforce to offer tools that manage social media interactions, customer support, and analytics from one place. It’s about giving you the power to connect with your customers on their chosen platforms, like Facebook, Twitter, LinkedIn, YouTube, and Instagram, and translate social engagements into actionable CRM tasks. With the Locobuzz social connector, your business can respond to customer needs promptly, track engagement history, and harness social insights to inform service and marketing strategies—all from within Salesforce. It’s about working smarter, not harder, and letting the technology take care of the heavy lifting so that you can focus on what matters: building lasting customer relationships." Locobuzz is your ideal replacement for Social Studio (SocialStudio) and enables you get similar experience within SalesForce CRM while having access to a lot more channels, insights and functionality

Top keywords

customer5×3.07%
social5×3.07%
locobuzz3×1.84%
salesforce3×1.84%
crm2×1.23%
experience2×1.23%
insights2×1.23%
service2×1.23%
within2×1.23%
within salesforce2×1.23%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Locobuzz Social CX

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Locobuzz Social CX

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Locobuzz Social CX · 0 changes

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

7. App details

Frequently asked

Is Locobuzz Social CX or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Which has better reviews, Locobuzz Social CX or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Should I choose Locobuzz Social CX or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which is faster to set up, Locobuzz Social CX or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Locobuzz Social CX and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?