Is Customer Feedback Manager or Docusign eSignature for Salesforce: The trusted eSignature solution cheaper?

Customer Feedback Manager is the cheaper option — it offers a free plan (free). Docusign eSignature for Salesforce: The trusted eSignature solution starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Customer Feedback Manager or Docusign eSignature for Salesforce: The trusted eSignature solution?

It depends on what you're optimizing for. Customer Feedback Manager fits better if you prioritize broader integrations; Docusign eSignature for Salesforce: The trusted eSignature solution is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Customer Feedback Manager or Docusign eSignature for Salesforce: The trusted eSignature solution?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Docusign eSignature for Salesforce: The trusted eSignature solution has more onboarding documentation maturity (4,647 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Customer Feedback Manager typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Docusign eSignature for Salesforce: The trusted eSignature solution aligns more with early-stage and growth-mode stores (4,647 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Customer Feedback Manager and Docusign eSignature for Salesforce: The trusted eSignature solution?

Migration support varies by app and category. Customer Feedback Manager and Docusign eSignature for Salesforce: The trusted eSignature solution both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer Feedback Manager" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Customer Feedback vs Docusign eSignature — Salesforce

Docusign eSignature for Salesforce vs Customer Feedback Manager

Side-by-side comparison · 24 data points

Docusign eSignature for Salesforce

4.5·4.6kreviews

Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now”

Shopifypaid

Change

1. Listing metadata

Field-level data

	Customer Feedback Manager	Docusign eSignature for Salesforce
Tagline	“Businesses can proactively address customer dissatisfaction and improve retention by gathering and analyzing real-time feedback after interactions or purchases.”160 chars	“Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now””185 chars
Description	1061 / 2000 chars53% used	1198 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfrdeit+7 more
Platforms	Shopify	Shopify
Developer	Folio3 Software Inc.	Docusign, Inc**

At a glance

10 metrics · auto-computed

Feature comparison between Customer Feedback Manager and Docusign eSignature for Salesforce: The trusted eSignature solution
Metric	Customer Feedback Manager	Docusign eSignature for Salesforce: The trusted eSignature solution
Rating	—	4.5 ★
Total reviews	0	4.6k
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	★ 7	3
Review velocity (30d)	—	1 new
Languages	1 supported	12 supported
Listed since	Jul 2025	Mar 2010

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Docusign eSignature for Salesforce: The trusted eSignature solution is the stronger choice for most Salesforce AppExchange merchants — 4.5★ vs Customer Feedback Manager's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Customer Feedback Manager offers a free tier (free) while Docusign eSignature for Salesforce: The trusted eSignature solution starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Docusign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Customer Feedback Manager's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Docusign eSignature for Salesforce: The trusted eSignature solution; mid-market and enterprise merchants with specific feature requirements should evaluate both — Customer Feedback Manager's 0-review base may include the workflow context that matches your specific use case better than Docusign eSignature for Salesforce: The trusted eSignature solution's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Customer Feedback Manager audit • Docusign eSignature for Salesforce: The trusted eSignature solution audit

Listed	July 30, 2025	March 7, 2010

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Customer Feedback Manager	Docusign eSignature for Salesforce
freeform	Not ranked	#1
sign	Not ranked	#2
sign app	Not ranked	#2
feedback form	#20	Not ranked
feedback	#56	Not ranked

8. Quality signals

Reviews · velocity · latest sentiment

Signal	Customer Feedback Manager	Docusign eSignature for Salesforce
Average rating	0.0 ★ (0)	4.5 ★ (4.6k)
Rating distribution	5— 4— 3— 2— 1—	550% 40% 30% 20% 150%
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+1
Reviews · last 90 days	—	+1

5 latest reviews · each app

Customer Feedback Manager

No reviews yet.

Docusign eSignature for Salesforce

9. App details

Long-form description · keyword frequency

Customer Feedback Manager

The Customer Feedback Manager is a Salesforce-based app designed to streamline feedback collection, analysis, and management. It provides a centralized platform to capture customer feedback through dynamic forms and automatically categorizes sentiments as Positive, Negative, or Neutral using built-in AI analysis. With actionable insights from customizable dashboards and reports, businesses can identify trends and improvement areas to boost customer satisfaction. Key features include automated task creation for addressing low-rated feedback, multilingual sentiment analysis, and configurable metadata for adapting to various industries. The app ensures data security with Salesforce’s robust permission models and scales seamlessly with business growth. By leveraging the Customer Feedback Manager, users can improve decision-making, enhance customer relationships, and increase operational efficiency. It empowers businesses to transform feedback into meaningful actions, driving customer satisfaction and loyalty while fostering continuous improvement.

Top keywords

customer6×4.51%
feedback6×4.51%
analysis3×2.26%
customer feedback3×2.26%
businesses2×1.50%
customer feedback manager2×1.50%
customer satisfaction2×1.50%
feedback manager2×1.50%
improvement2×1.50%
manager2×1.50%
satisfaction2×1.50%

Docusign eSignature for Salesforce

• Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM. • Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options. • Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields. • Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation. • Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce. • Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud. • Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.

Top keywords

salesforce6×3.73%
data5×3.11%
agreements4×2.48%
salesforce data3×1.86%
automatically2×1.24%
documents2×1.24%
docusign2×1.24%
esignature2×1.24%

Docusign eSignature for Salesforce vs Customer Feedback Manager

Docusign eSignature for Salesforce

1. Listing metadata

Customer Feedback Manager

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Customer Feedback Manager · 1 changes

Docusign eSignature for Salesforce · 8 changes

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

Is Customer Feedback Manager or Docusign eSignature for Salesforce: The trusted eSignature solution cheaper?

Should I choose Customer Feedback Manager or Docusign eSignature for Salesforce: The trusted eSignature solution?

Which is faster to set up, Customer Feedback Manager or Docusign eSignature for Salesforce: The trusted eSignature solution?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Customer Feedback Manager and Docusign eSignature for Salesforce: The trusted eSignature solution?