Customer Feedback Manager for Salesforce AppExchange
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Customer Feedback Manager is the #31 ranked forecasting app on Salesforce, with a free plan available, as of May 30, 2026.
Customer Feedback Manager is a Salesforce AppExchange app by Folio3 Software Inc..
AppRanks data: Customer Feedback Manager ranks #31 in Forecasting on Salesforce AppExchange, placing it in the top 66% of that category.
Generated from live marketplace data — refreshed daily
Customer Feedback Manager is a newly-listed Salesforce app with a limited review volume. It is listed in the Forecasting category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
The Customer Feedback Manager is a Salesforce-based app designed to streamline feedback collection, analysis, and management. It provides a centralized platform to capture customer feedback through dynamic forms and automatically categorizes sentiments as Positive, Negative, or Neutral using built-in AI analysis. With actionable insights from customizable dashboards and reports, businesses can identify trends and improvement areas to boost customer satisfaction.
Key features include automated task creation for addressing low-rated feedback, multilingual sentiment analysis, and configurable metadata for adapting to various industries. The app ensures data security with Salesforce’s robust permission models and scales seamlessly with business growth.
By leveraging the Customer Feedback Manager, users can improve decision-making, enhance customer relationships, and increase operational efficiency. It empowers businesses to transform feedback into meaningful actions, driving customer satisfaction and loyalty while fostering continuous improvement.
Customer Feedback Manager ranks for 4 keywords across Salesforce AppExchange. Here are the top 3:
Customer Feedback Manager doesn't have curated competitor matchups yet. Other tracked forecasting apps on Salesforce:
Customer Feedback Manager ranks #31 of 47 apps in the Forecasting category, placing it in the top 66% of the listing.
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Customer Feedback Manager is an app for Salesforce. It is published on Salesforce AppExchange and tracked daily by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Forecasting category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Folio3 Software Inc..
Track daily rank changes, category shifts, and position volatility.
Customer Feedback Manager offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Customer Feedback Manager is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Forecasting category on Salesforce.
Customer Feedback Manager currently sits at position #31 in the Forecasting category on Salesforce. That places it in the top 66% of 47 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
Customer Feedback Manager lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
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