SLA Time and Report for Jira (Manage, Track, and Alert SLAs) vs My Requests Extension for Jira Service Management

Side-by-side comparison · 24 data points

SLA Time and Report for Jira (Manage, Track, and Alert SLAs)

3.6·95reviews·791+installs

Configure time to SLA for Jira. Set SLA conditions, goals and get notification about breached issues.

Shopify

1. Listing metadata

Field-level data

	My Requests Extension for Jira Service Management	SLA Time and Report for Jira (Manage, Track, and Alert SLAs)
Tagline	“My Requests Extension for Jira Service Management gives you control over the Requests page with configurable fields, saved filters, user scopes, export options, and "View as" functionality. It enhances visibility, usability, and access for end users.”250 chars	“Configure time to SLA for Jira. Set SLA conditions, goals and get notification about breached issues.”101 chars
Description	250 / 5000 chars5% used	101 / 5000 chars2% used
Screenshots	—	—
Languages
Platforms	Shopify	Shopify
Developer	Deviniti	SaaSJet
Listed	—	—
Last updated	—	—

Feature comparison between My Requests Extension for Jira Service Management and SLA Time and Report for Jira (Manage, Track, and Alert SLAs)
Metric	My Requests Extension for Jira Service Management	SLA Time and Report for Jira (Manage, Track, and Alert SLAs)
Rating	3.5 ★	★ 3.6 ★
Total reviews	32	★ 95
Active installs	1,540+	791+
Free plan	—	—
Built for Shopify	—	—

AppRanks verdict

Generated from live data on this page

SLA Time and Report for Jira (Manage, Track, and Alert SLAs) edges out My Requests Extension for Jira Service Management on rating (3.6★ vs 3.5★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SLA Time and Report for Jira (Manage, Track, and Alert SLAs); mid-market and enterprise merchants with specific feature requirements should evaluate both — My Requests Extension for Jira Service Management's 32-review base may include the workflow context that matches your specific use case better than SLA Time and Report for Jira (Manage, Track, and Alert SLAs)'s broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: My Requests Extension for Jira Service Management audit • SLA Time and Report for Jira (Manage, Track, and Alert SLAs) audit

Keyword	My Requests Extension for Jira Service Management	SLA Time and Report for Jira (Manage, Track, and Alert SLAs)
time	Not ranked	#29

Frequently asked

Common questions about this comparison

Which has better reviews, My Requests Extension for Jira Service Management or SLA Time and Report for Jira (Manage, Track, and Alert SLAs)?

SLA Time and Report for Jira (Manage, Track, and Alert SLAs) has the higher average rating (3.6★ from 95 reviews) compared to My Requests Extension for Jira Service Management (3.5★ from 32 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose My Requests Extension for Jira Service Management or SLA Time and Report for Jira (Manage, Track, and Alert SLAs)?

It depends on what you're optimizing for. My Requests Extension for Jira Service Management fits better if you prioritize broader integrations; SLA Time and Report for Jira (Manage, Track, and Alert SLAs) is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, My Requests Extension for Jira Service Management or SLA Time and Report for Jira (Manage, Track, and Alert SLAs)?

Both apps are one-click installs from the Atlassian Marketplace marketplace. SLA Time and Report for Jira (Manage, Track, and Alert SLAs) has more onboarding documentation maturity (95 reviews vs 32), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Atlassian Marketplace stores?

My Requests Extension for Jira Service Management typically suits early-stage and growth-mode stores based on its review-base composition (32 reviews). SLA Time and Report for Jira (Manage, Track, and Alert SLAs) aligns more with early-stage and growth-mode stores (95 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between My Requests Extension for Jira Service Management and SLA Time and Report for Jira (Manage, Track, and Alert SLAs)?

Migration support varies by app and category. My Requests Extension for Jira Service Management and SLA Time and Report for Jira (Manage, Track, and Alert SLAs) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from My Requests Extension for Jira Service Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

SLA Time and Report for Jira (Manage, Track, and Alert SLAs) vs My Requests Extension for Jira Service Management

SLA Time and Report for Jira (Manage, Track, and Alert SLAs)

1. Listing metadata

My Requests Extension for Jira Service Management

At a glance

AppRanks verdict

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