My Requests Extension for Jira Service Management
By Deviniti
- Category rank
- #10 in Sales and customer relations
- Listing audit
- 57/100
My Requests Extension for Jira Service Management is a Free Atlassian Marketplace app by Deviniti. With a rating of 4.5★ from 34 reviews, it currently ranks #10 in the Sales and customer relations category.
My Requests Extension for Jira Service Management is the #10 ranked Sales and customer relations app on Atlassian, with a 4.5 average rating from 34 reviews, as a paid app, as of Sep 11, 2026.
AppRanks verdict
Generated from marketplace data as of Sep 11, 2026
My Requests Extension for Jira Service Management ranks #10 of 21 in Sales and customer relations on Atlassian. It holds a 4.5★ average from 34 reviews on Atlassian. There is no free plan — compare the paid plans below before installing.
Pros
- No standout positives in the measured data.
Cons
- −Only 34 reviews — the average can still move with a few new ratings
- −No free plan (From $0/yr) — evaluation needs a paid plan or a trial
About My Requests Extension for Jira Service Management
How My Requests Extension for Jira Service Management works
Request a demoThe My Requests app enhances how admins, agents, and customers manage requests in JSM.It allows you to customize request visibility, ensuring users see only relevant data while keeping sensitive information secure. Advanced filtering and sorting options let you organize daily work efficiently, and filters can be saved and shared for seamless collaboration. The app also supports exporting request lists into user-friendly formats like CSV or XLSX, making it easy to create reports and share insights with non-technical stakeholders.Additional resources:Compare native Jira Requests page to My Requests ExtensionExplore app use casesCheck supported fieldsSee the app’s pageLearn about Jira request managementThe app works with other Deviniti’s ITSM apps, including:Queues for Jira & JSMExtension for JSMActions for JSMSLA Time ManagementConsider moving from Data Center to Cloud? Visit our migration hub to learn more about available options and the migration process.
Key features
- Let clients adapt Customer Portal requests page Let your customers tailor their My Requests page to their specific needs. They can add/remove columns or use filters to see only relevant requests. Let them export a list of Jira requests in CSV or XLSX format.
- Manage system fields and custom fields Configure the visibility of system fields and custom fields. Decide which should be available as a visible column or a filtering criteria.
- Keep sensitive information secure with User scopes Restrict access to your requests and protect sensitive information. Decide who should be able to view each Jira request. Group individual users, user groups, or organizations in bulk and set request visibility for them.