These 2 apps lead WordPress Plugin Directory's Help center category as of September 2026 — ranked by user rating, review count, and audit score, refreshed every 24 hours from the canonical WordPress marketplace listing.
Discover the top-rated help center apps available on WordPress Plugin Directory. Rankings based on user ratings, review count, and market performance.
This is the curated shortlist — the top-ranked help center apps. To browse every help center app on WordPress Plugin Directory, see the full Help center category.
This list ranks the top 2 WordPress apps classified under Help center by the source marketplace's own taxonomy — apps appear here only because WordPress Plugin Directory itself tags them in this category, not because of any AppRanks editorial decision. Within the category set, ranking uses a Bayesian-ish blend of average rating × natural log of review count: the formula is rating × ln(reviewCount + 1), so a high-rating-low-review app doesn't leapfrog an established listing on a single 5-star outlier. The blend favors apps that are both well-reviewed AND have an established user base.
AppRanks does not invent a proprietary score for public surfaces — the rank shown mirrors the marketplace's published category position exactly, scraped on a 12-24 hour refresh cycle from the canonical WordPress Plugin Directory listing. The category lookup happens at request time and the page is cached at the edge for 1 hour to absorb traffic spikes; the underlying ranking data refreshes daily so the list stays accurate within one day of any source change. AppRanks does not editorially promote or demote apps based on advertiser or partnership status — the same blend formula applies uniformly across every app on this platform.
DearDocs – Documentation, Knowledge Base, Help Center & FAQs
Ranks #1 in the WordPress Plugin Directory help center category as a category-leading listing. Currently has an early-stage review volume (2 reviews, 5.0★ avg). Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — DearDocs – Documentation, Knowledge Base, Help Center & FAQs holds a 5.0-star average across 2 reviews in the help center category.
Same data as the ranked cards, condensed into a sortable-by-eye grid: rating × review depth × pricing tier across the top 2 help center apps on WordPress Plugin Directory.
| # | App | Rating | Reviews | Pricing |
|---|---|---|---|---|
| 1 | DearDocs – Documentation, Knowledge Base, Help Center & FAQs | 5.0★ | 2 | — |
| 2 | Instant Knowledge Base – Documentation, Knowledge Base, Help Center & Wiki Resource Center | 5.0★ | 1 | — |
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Instant Knowledge Base – Documentation, Knowledge Base, Help Center & Wiki Resource Center
Ranks #2 in the WordPress Plugin Directory help center category as a category-leading listing. An early-stage review volume (1 reviews) with a 5.0-star average. Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Instant Knowledge Base – Documentation, Knowledge Base, Help Center & Wiki Resource Center holds a 5.0-star average across 1 reviews in the help center category.
Methodology details: /glossary/audit-score · /about.