These 10 apps lead WordPress Plugin Directory's Chat widget category as of September 2026 — ranked by user rating, review count, and audit score, refreshed every 24 hours from the canonical WordPress marketplace listing.
Discover the top-rated chat widget apps available on WordPress Plugin Directory. Rankings based on user ratings, review count, and market performance.
This is the curated shortlist — the top-ranked chat widget apps. To browse every chat widget app on WordPress Plugin Directory, see the full Chat widget category.
This list ranks the top 10 WordPress apps classified under Chat widget by the source marketplace's own taxonomy — apps appear here only because WordPress Plugin Directory itself tags them in this category, not because of any AppRanks editorial decision. Within the category set, ranking uses a Bayesian-ish blend of average rating × natural log of review count: the formula is , so a high-rating-low-review app doesn't leapfrog an established listing on a single 5-star outlier. The blend favors apps that are both well-reviewed AND have an established user base.
rating × ln(reviewCount + 1)AppRanks does not invent a proprietary score for public surfaces — the rank shown mirrors the marketplace's published category position exactly, scraped on a 12-24 hour refresh cycle from the canonical WordPress Plugin Directory listing. The category lookup happens at request time and the page is cached at the edge for 1 hour to absorb traffic spikes; the underlying ranking data refreshes daily so the list stays accurate within one day of any source change. AppRanks does not editorially promote or demote apps based on advertiser or partnership status — the same blend formula applies uniformly across every app on this platform.
Ranks #1 in the WordPress Plugin Directory chat widget category as a category-leading listing. Currently has an early-stage review volume (3 reviews). Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Lead Capture Chat holds a 5.0-star average across 3 reviews in the chat widget category.
Sticky Chat Widget – Floating Chat Icons, Contact Form, Call, Click to Chat, Email & Message Buttons
Ranks #2 in the WordPress Plugin Directory chat widget category as a category-leading listing. An early-stage review volume (39 reviews) with a no-rating average. Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Sticky Chat Widget – Floating Chat Icons, Contact Form, Call, Click to Chat, Email & Message Buttons holds a 5.0-star average across 39 reviews in the chat widget category.
Ranks #3 in the WordPress Plugin Directory chat widget category as a category-leading listing. Tracks at no-rating across 2 reviews — early-stage review volume. Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — AssistLoop – AI Chatbot holds a 5.0-star average across 2 reviews in the chat widget category.
Holds position #4 in the WordPress Plugin Directory chat widget category as a category-leading listing. Currently has an early-stage review volume (1 reviews). Refresh: daily from the source marketplace.
Currently sits at #5 in the WordPress Plugin Directory chat widget category as a mixed-rating listing. An early-stage review volume (0 reviews) with a no-rating average. Refresh: daily from the source marketplace.
Holds position #6 in the WordPress Plugin Directory chat widget category as a category-leading listing. Tracks at no-rating across 111 reviews — growing review traction. Refresh: daily from the source marketplace.
HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
Currently sits at #7 in the WordPress Plugin Directory chat widget category as a category-leading listing. Currently has an early-stage review volume (6 reviews). AppRanks tracks this listing on a 24-hour cycle.
WP Click to Chat – Email, Live Chat, Call & Book Now Buttons
Holds position #8 in the WordPress Plugin Directory chat widget category as a category-leading listing. An early-stage review volume (7 reviews) with a no-rating average. AppRanks tracks this listing on a 24-hour cycle.
Currently sits at #9 in the WordPress Plugin Directory chat widget category as a well-rated listing. Tracks at no-rating across 20 reviews — early-stage review volume. AppRanks tracks this listing on a 24-hour cycle.
WPChat – Live Chat & Messaging Widget for Customer Support
Holds position #10 in the WordPress Plugin Directory chat widget category as a highly rated listing. Currently has an early-stage review volume (2 reviews). Source: WordPress Plugin Directory's own published category position.
Same data as the ranked cards, condensed into a sortable-by-eye grid: rating × review depth × pricing tier across the top 10 chat widget apps on WordPress Plugin Directory.
Want to compare any two apps in detail (features, ratings trend, pricing plans side-by-side)? Open the head-to-head page from the "Compare to #N" link on each card above. Custom multi-app comparisons, historical rank trajectory, and CSV export are available on a paid plan.
Methodology details: /glossary/audit-score · /about.
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