Generated from HiveChat ‑ Live Chat & Chatbot's audit data
HiveChat ‑ Live Chat & Chatbot scores 84/100 across 6 category checks, which puts it in the healthy band — focused gaps rather than systemic problems. Strengths: description & content at 94/100 and languages at 92/100 carry the headline — both above the 84/100 overall. Watch-items: technical & support (64/100) and categories & discoverability (75/100) drag the average down; lifting technical & support is the single largest available lever. Per-category breakdown below.
This is an independent listing audit for HiveChat ‑ Live Chat & Chatbot on Shopify. It scored 84/100 (grade B) on today's snapshot. Top strength: Description & Content at 94/100. Biggest gap: Technical & Support at 64/100. We re-audit every 24 hours from the canonical Shopify listing.
Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary
Last updated: September 5, 2026
HiveChat ‑ Live Chat & Chatbot's overall score of 84/100 is a healthy result with specific areas to tighten, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 4 categories score above the headline number and 2 score below. The strongest category is Description & Content (94/100, +10 vs overall); the weakest is Technical & Support (64/100), 20 points below the overall — a meaningful but not dominant gap. Top three by score: Description & Content (94), Languages (92), Title Optimization (88).
Scoring criteria, category weightings, and the full rubric (identical across every Shopify App Store listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].
HiveChat ‑ Live Chat & Chatbot scored 84/100 in the AppRanks listing audit — a healthy overall result. The score is the weighted average of 6 category checks: Title Optimization 88/100, Description & Content 94/100, Visual Assets 88/100, Categories & Discoverability 75/100, Technical & Support 64/100, Languages 92/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Shopify listings.
HiveChat ‑ Live Chat & Chatbot's strongest audit area is Description & Content, scored at 94/100. Of the 8 checks AppRanks runs in this category, 7 pass cleanly, with the remainder in warning rather than failing state. This is the dimension a competing listing would need to match before HiveChat ‑ Live Chat & Chatbot loses its current edge in this category.
The weakest area in HiveChat ‑ Live Chat & Chatbot's audit is Technical & Support, scored at 64/100. The category has no outright failures, but several checks land in warning state and could move the score up if addressed. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.