Round Robin Assignment by Knots is the #68 ranked product and project management app on Zendesk, with a free plan available, as of Sep 12, 2026.
Round Robin Assignment by Knots is a Zendesk Marketplace app by Knots.
AppRanks data: Round Robin Assignment by Knots ranks #68 in Product and Project Management on Zendesk Marketplace, placing it in the top 35% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Round Robin Assignment by Knots is a newly-listed Zendesk app with a limited review volume. It is listed in the Product and Project Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Knots — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Round Robin Assignment by Knots
How Round Robin Assignment by Knots works
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Effortlessly Distribute Tickets Among Agents with Smart Round Robin Technology
The Knots Round Robin Allocation for Zendesk ensures a fair and efficient distribution of tickets among your support team. Without any manual intervention or agent interaction, this app intelligently assigns incoming tickets to available agents, balancing workload and enhancing response times.
Features and Functionalities
Automated Ticket Distribution: Seamlessly allocate tickets based on agent availability, expertise, or other custom criteria. Ensure an equitable distribution of work and prevent agent overload.
Customizable Rules and Conditions: Tailor the ticket allocation process to fit your team's unique needs. Set rules based on agent skill level, language proficiency, or specific ticket categories.
Real-Time Workload Balancing: Dynamically adjust ticket allocation in real-time, considering sudden changes in ticket volume or agent availability.
Integration with Existing Workflow: Works in harmony with your current Zendesk setup, enhancing your support operations without disrupting established processes.
Transform Your Customer Support Experience
Enhanced Agent Productivity: By evenly distributing tickets, agents can focus on providing quality support rather than managing excessive workloads.
Improved Response Times: Quicker ticket allocation leads to faster responses, boosting customer satisfaction.
Analytics and Reporting: Gain insights into ticket distribution patterns and agent performance, enabling data-driven improvements.
Main Benefits of Using Round Robin Allocation App for Zendesk
Quick Setup: Get started with the Round Robin Allocation in just a few minutes.
Reduce Labor Costs and Turnover: Automated distribution means less time managing tickets manually, decreasing labor costs and reducing agent burnout.
Test it for free: Like every Knots App, the Round Robin Allocation offers a 14-day free trial to experience its benefits risk-free.
Free setup with our consultants: Our solution consultant team is here to help you. Contact our support team and we’ll schedule a time to help you. Free of charge.
About Knots
We combine our deep customer experience knowledge with cutting-edge technology to make agents and customers happy. Some of our apps:
Ticket Parser
OCR for PDF and Scanned Documents
Shopify Data Sync
API connections
Round Robin Assignment
Ticket Exporter & Archive
Ticket Classification
Sentiment Analysis
Ticket Language Detection
Merge Duplicate Tickets
Change Ticket Requester
And more Zendesk Automation
Contact
For more information or any inquiries:
Email: [email protected] | Web: knots.io
Privacy policy
Screenshots
Category rankings
As of Sep 12, 2026- Product and Project Management#68of 196Top 35%
- Workflows#79of 294Top 27%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Round Robin Assignment by Knots doesn't have curated competitor matchups yet. Other tracked product and project management apps on Zendesk:
Frequently asked questions
What is Round Robin Assignment by Knots?
Round Robin Assignment by Knots is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Product and Project Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Knots.
Who uses Round Robin Assignment by Knots?
Round Robin Assignment by Knots is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Product and Project Management category on Zendesk.
Where does Round Robin Assignment by Knots rank on Zendesk?
Round Robin Assignment by Knots currently sits at position #68 in the Product and Project Management category on Zendesk. That places it in the top 35% of 196 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.