Reminders is the #6 ranked workflows app on Zendesk, with a 4.0 average rating from 369 reviews, priced multiple plans available, as of Sep 11, 2026.
Reminders is a Zendesk Marketplace app by SweetHawk. With a rating of 4.0★ from 369 reviews, it currently ranks #6 in the Workflows category.
AppRanks data: Reminders ranks #6 in Workflows on Zendesk Marketplace, placing it in the top 3% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Reminders is a well-rated Zendesk app with a growing review traction. It is listed in the Workflows category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 369 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Published by SweetHawk — established developer track record
Cons
- −Paid-only pricing (Multiple plans available) — evaluation requires committing payment details
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About Reminders
How Reminders works
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Get reminders for anything on any ticket
Already having processed millions of reminders for customers, this next generation Reminders app takes your agent's productivity to the next level! Reminders are like tasks with a due date and any number of assignees who will be notified when the reminder is due. Even though the Reminders app does not care if a ticket is closed, if it's not, you can make automatic updates to tickets as the reminder nears, now enabling powerful timing workflows in true SweetHawk style.
Features
Set an unlimited number of reminders on a ticket.
Agents can include other team members in each reminder they create
Agents can opt in and out of reminders with a single click
Get popup notifications and/or emails when reminders hit
Check reminders off like checklist items
Agents keep track of their own reminders in the top bar location
Keep track of your entire team's reminders in your account in the nav bar location
Filter reminders by date range, ticket, status, assignee or description
Agents can each choose if they want reminder notifications by email and/or banners
Bundle pricing
When you're ready to fully implement processes and workflow automation across your business, you can get all SweetHawk apps bundled in the SweetHawk Suite app. Check out our pricing calculator and see the how much value you can unlock with the Suite.
We take data privacy very seriously, please see our privacy policy.
About us
Our Zendesk apps are used every day by over 500,000 Zendesk agents. These apps simplify and solve common and complex challenges, such as ITSM change management, Employee Service, and project management. Some of our most popular apps are:
Tasks & Subtickets - automatically create task lists within Zendesk tickets or create subtickets to assign responsibilities out across multiple agents or teams
Approve - create flexible and auditable approval processes for your Zendesk workflows (even if your approvers aren’t Zendesk users!)
Calendar - link calendar events with Zendesk tickets to make your planning process simpler
Recurring Tickets - set up repeating workflows (like renewals or security audits) once, then Zendesk will create tickets to manage those processes at any intervals you’d like.
Multilingual Agent Experience — Supported languages: 🇧🇷🇵🇹 Portuguese, 🇩🇪 German, 🇳🇱 Dutch, 🇪🇸 Spanish, and 🇯🇵 Japanese.
Screenshots
Category rankings
As of Sep 11, 2026- Workflows#6of 293Top 3%
- Product and Project Management#7of 196Top 4%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Reminders doesn't have curated competitor matchups yet. Other tracked workflows apps on Zendesk:
Where Reminders stands in the Workflows category
Reminders ranks #6 of 293 apps in the Workflows category, placing it in the top 3% of the listing.
Frequently asked questions
What is Reminders?
Reminders is an app for Zendesk. It currently holds a 4.0-star rating from 369 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Workflows category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by SweetHawk.
Where does Reminders rank on Zendesk?
Reminders currently sits at position #6 in the Workflows category on Zendesk. That places it in the top 2% of 293 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.