Process Shepherd is the #8 ranked workflows app on Zendesk, with a 5.0 average rating from 15 reviews, with a free plan available, as of July 12, 2026.
Process Shepherd is a Zendesk Marketplace app. With a rating of 5.0★ from 15 reviews, it currently ranks #8 in the Workflows category.
AppRanks data: Process Shepherd ranks #8 in Workflows on Zendesk Marketplace, placing it in the top 4% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Process Shepherd is a category-leading Zendesk app with a limited review volume. It is listed in the Workflows category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 15 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (15) — ratings can shift significantly with new feedback
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Category rankings
As of Jul 12, 2026- Workflows#8of 251Top 4%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Process Shepherd ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #19
Competitors & alternatives
Process Shepherddoesn't have curated competitor matchups yet. Other tracked workflows apps on Zendesk:
Where Process Shepherd stands in the Workflows category
Process Shepherd ranks #8 of 251 apps in the Workflows category, placing it in the top 4% of the listing.
Frequently asked questions
What is Process Shepherd?
Process Shepherd is an app for Zendesk. It currently holds a 5.0-star rating from 15 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Workflows category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Who uses Process Shepherd?
Process Shepherd is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Workflows category on Zendesk.
Where does Process Shepherd rank on Zendesk?
Process Shepherd currently sits at position #8 in the Workflows category on Zendesk. That places it in the top 3% of 251 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.