Instagram Channel by AssureSoft is the #85 ranked workflows app on Zendesk, with a free plan available, as of Sep 12, 2026.
Instagram Channel by AssureSoft is a Zendesk Marketplace app by AssureSoft.
AppRanks data: Instagram Channel by AssureSoft ranks #85 in Workflows on Zendesk Marketplace, placing it in the top 29% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Instagram Channel by AssureSoft is a newly-listed Zendesk app with a limited review volume. It is listed in the Workflows category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by AssureSoft — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Instagram Channel by AssureSoft
How Instagram Channel by AssureSoft works
Instagram Channel
Instagram is a photo and video-sharing social networking service owned by Facebook, Inc. The app allows users to upload photos and videos to the service, which can be edited with various filters, and organized with tags and location information.
Instagram Channel Integration for Zendesk offers the opportunity to expand your customer service experience through photo and video-sharing between Instagram and Zendesk Support.
This new Channel Integration allows you to connect your company’s Instagram Business Account to your Zendesk Support subdomain and helps you creating and handling Instagram posts into your Zendesk workflow.
With this Instagram Channel Integration you will be able to:
Support Instagram Posts through the traditional tickets.
Support Videos and Photos on tickets.
Support Instagram Carousel Posts for your Business.
Reply from Zendesk Support straight to Instagram posts.
Get notified when a Post’s comment is replied from Instagram.
Get notified when a Post’s comment is edited from Instagram.
Create your Old Instagram Posts as tickets.
Define a Ticket Type, Ticket Priority and Tags for your coming Instagram Tickets.
Note: Your Zendesk Support workflow will not be modified by this Channel Integration.
Screenshots
Category rankings
As of Sep 13, 2026- Workflows#85of 295Top 29%
- AI and Bots#106of 385Top 28%
- Agent Productivity#169of 405Top 42%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Instagram Channel by AssureSoft doesn't have curated competitor matchups yet. Other tracked workflows apps on Zendesk:
Where Instagram Channel by AssureSoft stands in the Workflows category
Instagram Channel by AssureSoft ranks #85 of 295 apps in the Workflows category, placing it in the top 29% of the listing.
Frequently asked questions
What is Instagram Channel by AssureSoft?
Instagram Channel by AssureSoft is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Workflows category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by AssureSoft.
Who uses Instagram Channel by AssureSoft?
Instagram Channel by AssureSoft is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Workflows category on Zendesk.
Where does Instagram Channel by AssureSoft rank on Zendesk?
Instagram Channel by AssureSoft currently sits at position #85 in the Workflows category on Zendesk. That places it in the top 29% of 295 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.