Pinnacle SMS & WhatsApp for Zendesk
- Category rank
- #147 in Messaging
- Listing audit
- 64/100
Pinnacle SMS & WhatsApp is a Zendesk Marketplace app by Pinnacle TeleServices Pvt Ltd.
Pinnacle SMS & WhatsApp is the #147 ranked Messaging app on Zendesk, free to install, with charges billed separately, as of Nov 15, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 15, 2026
Pinnacle SMS & WhatsApp ranks #147 of 202 in Messaging on Zendesk. It has no reviews on Zendesk yet. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Pinnacle SMS & WhatsApp
How Pinnacle SMS & WhatsApp works
Pinnacle SMS & WhatsApp
Send messages from Zendesk Sell
The extension allows you to send SMS and WhatsApp messages from the Contacts, Leads & Deals modules of Zendesk Sell. Within any particular Contact, Lead or Deal, click on 'Send Pinnacle Message' under Pinnace SMS & WhatsApp. Select your Pinnacle Sender and contact phone field. Enter your message or insert templates and send the message. You can also insert emojis into the message.
Initiate Pinnacle conversations
Click on the Pinnacle icon in the panel on the top-bar. Here you can send bulk messages and initiate conversations through Pinnacle. Select your Pinnacle sender and click on 'Add Recipients' where you can add the phone numbers to which which the messages are to be sent. Insert your Pinnacle template or enter the message to be sent.
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