Onepilot is the #15 ranked wem app on Zendesk, with a free plan available, as of Sep 11, 2026.
Onepilot is a Zendesk Marketplace app by Onepilot.
AppRanks data: Onepilot ranks #15 in WEM on Zendesk Marketplace, placing it in the top 23% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Onepilot is a newly-listed Zendesk app with a limited review volume. It is listed in the WEM category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Onepilot?
See Onepilot's alternatives ranked by audit score, rating, and review velocity.
About Onepilot
How Onepilot works
Onepilot makes Customer Care Outsourcing simple and flexible. Onepilot empowers e-merchants with a fully flexible solution to handle all or part of their customer support. We provide a 100% human, instant and 24/7 answer to your end-users. Powered with Onepilot tech, our native french, english, german and spanish native agents turn into support heroes and efficiently solve all kinds of tickets for our clients, across all channels: chat, mail, phone or social networks.
Onepilot platform offers agents simplified access to knowledge, driven by AI, and a unified work environment with popular tools integrations allowing agents to perform refunds, track orders, and other tasks in a few clicks.
With this Zendesk application, you can manage your Onepilot journey directly on Zendesk.
Features currently offered:
Quality check management: follow and apply quality check on tickets done by Onepilot
Many other features are coming soon!
Screenshots
Category rankings
As of Sep 11, 2026- WEM#15of 66Top 23%
- AI and Bots#117of 385Top 31%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Onepilot doesn't have curated competitor matchups yet. Other tracked wem apps on Zendesk:
Where Onepilot stands in the WEM category
Onepilot ranks #15 of 66 apps in the WEM category, placing it in the top 23% of the listing.
Frequently asked questions
What is Onepilot?
Onepilot is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the WEM category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Onepilot.
Who uses Onepilot?
Onepilot is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the WEM category on Zendesk.
Where does Onepilot rank on Zendesk?
Onepilot currently sits at position #15 in the WEM category on Zendesk. That places it in the top 23% of 66 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.