Reftab is the #86 ranked product and project management app on Zendesk, with a free plan available, as of Sep 10, 2026.
Reftab is a Zendesk Marketplace app by Robert Hoyt.
AppRanks data: Reftab ranks #86 in Product and Project Management on Zendesk Marketplace, placing it in the top 44% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Reftab is a newly-listed Zendesk app with a limited review volume. It is listed in the Product and Project Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Robert Hoyt — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Reftab
How Reftab works
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Reftab helps you track assets and inventory by using barcodes and qr-codes to assign items to users.
Asset details display on Zendesk support tickets so you don't have to move between multiple applications to see important information.
Example Use Case
When a new employee starts, they are assigned a laptop. This information is recorded easily in Reftab. If the user submits a ticket in Zendesk about the laptop being broken, the details of that laptop are displayed within the Zendesk ticket. This allows support staff to see important details such as warranty information, serial number, images, etc. without having to leave Zendesk.
Key Features
Scan barcodes with mobile apps (iOS and Android)
Alerts for low quantity
Track warranty information
Manage asset maintenance
Data Disclosure
The Reftab Zendesk app accesses and uses only the Zendesk data needed to operate the integration. This may include ticket context, ticket identifiers, requester or user information such as name and email address when available, and the Reftab API public and secret keys entered during installation.
This data is used to authenticate requests, look up assets assigned to the requester or related user, display Reftab asset details in Zendesk tickets, and attach or link Reftab assets to Zendesk tickets. When an asset is attached or linked to a Zendesk ticket, Reftab may store the association between the Zendesk ticket and the Reftab asset, along with related logs needed for security, troubleshooting, audit, and support.
The app may display Reftab asset data in Zendesk, including asset names, asset IDs, serial numbers, barcode or QR code values, assigned users, locations, images, warranty information, maintenance information, and other asset fields configured in Reftab. Reftab uses integration data to provide, secure, troubleshoot, support, analyze, and improve the integration and related Reftab services, and as otherwise described in Reftab's Terms of Service.
For more information, see the Reftab Terms of Service.
Interested in trying Reftab? Click here to create a free account
Screenshots
Category rankings
As of Sep 11, 2026- Product and Project Management#86of 196Top 44%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Reftab ranks for 2 keywords across Zendesk Marketplace. Here are the top 2:
- Rank #4
- 2.assetRank #8
Competitors & alternatives
Reftab doesn't have curated competitor matchups yet. Other tracked product and project management apps on Zendesk:
Where Reftab stands in the Product and Project Management category
Reftab ranks #86 of 196 apps in the Product and Project Management category, placing it in the top 44% of the listing.
Frequently asked questions
What is Reftab?
Reftab is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Product and Project Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Robert Hoyt.
Who uses Reftab?
Reftab is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Product and Project Management category on Zendesk.
Where does Reftab rank on Zendesk?
Reftab currently sits at position #86 in the Product and Project Management category on Zendesk. That places it in the top 44% of 196 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.