Aha! for Zendesk Marketplace
Aha! is the #21 ranked product and project management app on Zendesk, with a 3.0 average rating from 166 reviews, with a free plan available, as of Sep 10, 2026.
Aha! is a Zendesk Marketplace app by Aha! Labs Inc.. With a rating of 3.0★ from 166 reviews, it currently ranks #21 in the Product and Project Management category.
AppRanks data: Aha! ranks #21 in Product and Project Management on Zendesk Marketplace, placing it in the top 11% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Aha! is a mixed-rating Zendesk app with a growing review traction. It is listed in the Product and Project Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 166 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Aha! Labs Inc. — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
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About Aha!
How Aha! works
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Aha! is the world's #1 product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop. Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares.
Customers often share requests with your support team. Now, you can make sure those ideas are captured directly in Aha! — so you can promote the most important ones to your roadmap. Zendesk agents can use this bi-directional integration to quickly convert a ticket into a new idea or link it to an existing one. As development gets underway, automatic updates notify your support team of progress.
Capture customer requests
Support teams can search your ideas portal directly from Zendesk to see whether an idea already exists or create a new one. Information about the customer who requested it and a link to the ticket are included on the idea record in Aha!
Make informed prioritization decisions
Identify support trends. Analyzing ideas submitted via Zendesk helps you better understand the problems your customers need to solve and what they wish your product could do. Promote the most impactful ideas to your roadmap so you can increase customer loyalty and drive product growth.
Provide status updates
As an idea progresses through development, status changes are highlighted in Zendesk. This keeps support teams informed so they can provide an outstanding customer experience. You can also automatically notify the idea submitter of any updates by subscribing them directly to the idea in Aha! Ideas.
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Category rankings
As of Sep 11, 2026- Product and Project Management#21of 196Top 11%
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Competitors & alternatives
Aha! doesn't have curated competitor matchups yet. Other tracked product and project management apps on Zendesk:
Where Aha! stands in the Product and Project Management category
Aha! ranks #21 of 196 apps in the Product and Project Management category, placing it in the top 11% of the listing.
Frequently asked questions
What is Aha!?
Aha! is an app for Zendesk. It currently holds a 3.0-star rating from 166 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Product and Project Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Aha! Labs Inc.
Who uses Aha!?
Aha! is actively installed across Zendesk stores tracked by AppRanks. Its review base of 166 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Product and Project Management category on Zendesk.
Where does Aha! rank on Zendesk?
Aha! currently sits at position #21 in the Product and Project Management category on Zendesk. That places it in the top 11% of 196 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.