Shopify by Zenplates for Zendesk

View order comments and events

Link an order to a ticket

Click to view customers, orders and product line items in Shopify

Restock items within an order

Refund an order based on line items

Refund an order in full or by a custom, partial amount

Mark an order as paid

Capture a payment on an order

Duplicate an order on behalf of a customer

Cancel an order

Archive an order

View draft orders

With much more on the way.

Our simple pricing gives you access to all features for a flat rate of $4.95 per agent, per month. There are absolutely no additional or hidden fees and you'll benefit from all new features as they're released. Start with a free 7 day trial to see how much more efficient you can be with Shopify and Zendesk working together seamlessly!

If you are a large company with custom app requirements or multiple storefronts, contact us to find out how we can help.

One more thing...

If you'd like to increase the probability of repeat customers, consider using one of our premium Zendesk Guide themes to upgrade the self-service experience you provide to customers after their purchase. It's been shown that in many cases customers prefer to self-serve and providing them with that ability can reduce the burden on your Support team. Our team or Zendesk experts are also available to build custom themes, apps or provide general consulting services if you're looking to get the most out of Zendesk!