- Category rank
- #118 in Workflows
- Listing audit
- 57/100
Customer Details is a Zendesk Marketplace app by Volvox.
Customer Details is the #118 ranked Workflows app on Zendesk, as of Oct 20, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 20, 2026
Customer Details ranks #118 of 321 in Workflows on Zendesk. It has no reviews on Zendesk yet.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Customer Details
How Customer Details works
Customer details brings all the crucial customer details from your backend directly to Zendesk.
Your agents won't need to switch between windows anymore in order to find the customer information needed to provide quality support. Customer Details app will bring all the details straight to the ticket screen, boosting performance and agent satisfaction.
Flexible app configuration allows to plug in to any kind of backend - CRM, ERP, ... as long as it provides a public REST API to access the data. You get to customize where the information should be fetched and what are the details you'd like to see in Zendesk.
Data privacy
Your data is fully secure:
- 🚫 No data storage - none of your data is stored anywhere outside of your backend
- 🔒 Secure transfer - your data is not passing through any of our servers - it comes directly from your backend transferred in a fully secure way using Zendesk's secure proxy
Screenshots
