- Category rank
- #32 in Product and Project Management
- Listing audit
- 62/100
Unito is a Zendesk Marketplace app by Unito. With a rating of 4.0★ from 7 reviews, it currently ranks #32 in the Product and Project Management category.
Unito is the #32 ranked Product and Project Management app on Zendesk, with a 4.0 average rating from 7 reviews, free to install, with charges billed separately, as of Oct 19, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 19, 2026
Unito ranks #32 of 203 in Product and Project Management on Zendesk. It holds a 4.0★ average from 7 reviews on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −Only 7 reviews — the average can still move with a few new ratings
About Unito
How Unito works
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Unito helps teams work in sync by freeing them from conflicts over which tool to use to get things done. When it comes to Zendesk Support, this allows customer service teams to maintain control over tickets while other teams can more easily support you in solving the issue in their own environment.
Seamlessly synchronize Zendesk Support with any project management tools to collaborate on tickets with other teams in your organization.
Current Unito integrations include Jira, Trello, Asana, Airtable, Azure DevOps, Basecamp, Bitbucket, ClickUp, Favro, GitHub, GitLab, HubSpot, MeisterTask, monday.com, Smartsheet, Teamwork and Wrike.
Sign up for a free trial today
Unito provides two-way sync, so updates made in Zendesk Support are reflected within the project management tool, and vice versa. Ticket details that sync between tools include:
Ticket status
Due dates
Priorities
Internal notes (as comments)
Custom fields
Public replies (one-way only)
Users can then filter tickets by Tags, Ticket Types, and Assignee. You can also sync tickets automatically as a task, card, story based on criteria you determine. Use it to escalate critical technical issues to your development team, share feature requests with your product team, or simply collaborate more effectively across your organization.
