Unito is the #29 ranked product and project management app on Zendesk, with a 4.0 average rating from 7 reviews, with a free plan available, as of Sep 3, 2026.
Unito is a Zendesk Marketplace app by Unito. With a rating of 4.0★ from 7 reviews, it currently ranks #29 in the Product and Project Management category.
AppRanks data: Unito ranks #29 in Product and Project Management on Zendesk Marketplace, placing it in the top 16% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Unito is a well-rated Zendesk app with a limited review volume. It is listed in the Product and Project Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
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About Unito
How Unito works
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Unito helps teams work in sync by freeing them from conflicts over which tool to use to get things done. When it comes to Zendesk Support, this allows customer service teams to maintain control over tickets while other teams can more easily support you in solving the issue in their own environment.
Seamlessly synchronize Zendesk Support with any project management tools to collaborate on tickets with other teams in your organization.
Current Unito integrations include Jira, Trello, Asana, Airtable, Azure DevOps, Basecamp, Bitbucket, ClickUp, Favro, GitHub, GitLab, HubSpot, MeisterTask, monday.com, Smartsheet, Teamwork and Wrike.
Sign up for a free trial today
Unito provides two-way sync, so updates made in Zendesk Support are reflected within the project management tool, and vice versa. Ticket details that sync between tools include:
Ticket status
Due dates
Priorities
Internal notes (as comments)
Custom fields
Public replies (one-way only)
Users can then filter tickets by Tags, Ticket Types, and Assignee. You can also sync tickets automatically as a task, card, story based on criteria you determine. Use it to escalate critical technical issues to your development team, share feature requests with your product team, or simply collaborate more effectively across your organization.
Sign up for a free trial of Unito. Check out our guides, latest releases, or learn how Unito can sync your teams on our knowledge base. Or, contact us at [email protected].
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Screenshots
Category rankings
As of Sep 4, 2026- Product and Project Management#29of 193Top 16%
- Workflows#37of 291Top 13%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Unito doesn't have curated competitor matchups yet. Other tracked product and project management apps on Zendesk:
Where Unito stands in the Product and Project Management category
Unito ranks #29 of 193 apps in the Product and Project Management category, placing it in the top 16% of the listing.
Frequently asked questions
What is Unito?
Unito is an app for Zendesk. It currently holds a 4.0-star rating from 7 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Product and Project Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Unito.
Who uses Unito?
Unito is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Product and Project Management category on Zendesk.
Where does Unito rank on Zendesk?
Unito currently sits at position #29 in the Product and Project Management category on Zendesk. That places it in the top 15% of 193 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.