Telegramer is the #19 ranked messaging app on Zendesk, with a 5.0 average rating from 5 reviews, priced multiple plans available, as of Sep 8, 2026.
Telegramer is a Zendesk Marketplace app by OAPPS LLC. With a rating of 5.0★ from 5 reviews, it currently ranks #19 in the Messaging category.
AppRanks data: Telegramer ranks #19 in Messaging on Zendesk Marketplace, placing it in the top 10% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Telegramer is a category-leading Zendesk app with a limited review volume. It is listed in the Messaging category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 5 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by OAPPS LLC — established developer track record
Cons
- −Limited review base (5) — ratings can shift significantly with new feedback
- −Paid-only pricing (Multiple plans available) — evaluation requires committing payment details
Looking to switch from Telegramer?
See Telegramer's alternatives ranked by audit score, rating, and review velocity.
About Telegramer
How Telegramer works
Show full descriptionShow less
Telegram is a freeware, cross-platform instant messaging service with 1B active users.
This integration uses the Telegram bots/Business chatbot feature to connect to your customers via one-to-one, group chats, and channels comments.
You can unleash the full Zendesk power - use macros, triggers, and ticket assignments like you used to work with e-mails.
Find out more details
Features
Chat-like experience with instant updates ( < 5 seconds).
Get video, images, locations, contacts, and files. Preview media content in the ticket.
Send files and images back to Telegram users.
Reply to comments from your Telegram channels.
Receive messages from telegram groups.
Edit or delete messages in groups.
Simple greeting flow to collect user details before the chat.
Use standard Zendesk Explore reporting.
Send proactive messages to groups and users.
Connect personal account via Telegram Business chatbot to answer direct messages.
About OAPPS LLC
OAPPS has been a Zendesk partner since 2015, specializing in:
- Building apps for Zendesk
- Implementing Zendesk solutions
- Data migration projects for Zendesk customers
Learn more about our work at OAPPS.io.
Try It Free
Start your free trial today! You can uninstall anytime.
Find more details in our Help Center.
Support
💬 Contact us if you need help.
🐞 Report bugs or request features in our Help Center.
Data Handling & Privacy
Transfers messages between Telegram and Zendesk; no other Zendesk data accessed.
Data stored: Telegram user identifiers (username, name, ID, avatar), messages, and attachments.
Retention: messages 30 days, attachments 180 days (or 1 hour if stored in Zendesk).
Secure backend processing; access restricted to required integration permissions.
Privacy policy
Get our Notifier app to receive push notifications about ticket updates
Screenshots
Category rankings
As of Sep 8, 2026- Messaging#19of 192Top 10%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Telegramer doesn't have curated competitor matchups yet. Other tracked messaging apps on Zendesk:
Where Telegramer stands in the Messaging category
Telegramer ranks #19 of 192 apps in the Messaging category, placing it in the top 10% of the listing.
Frequently asked questions
What is Telegramer?
Telegramer is an app for Zendesk. It currently holds a 5.0-star rating from 5 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Messaging category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by OAPPS LLC.
Who uses Telegramer?
Telegramer is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Messaging category on Zendesk.
Where does Telegramer rank on Zendesk?
Telegramer currently sits at position #19 in the Messaging category on Zendesk. That places it in the top 10% of 192 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.