Heymarket is the #43 ranked messaging app on Zendesk, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 12, 2026.
Heymarket is a Zendesk Marketplace app by Heymarket. With a rating of 5.0★ from 1 reviews, it currently ranks #43 in the Messaging category.
AppRanks data: Heymarket ranks #43 in Messaging on Zendesk Marketplace, placing it in the top 23% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Heymarket is a category-leading Zendesk app with a limited review volume. It is listed in the Messaging category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Heymarket
How Heymarket works
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Heymarket for Zendesk
Heymarket turns Zendesk into an omnichannel messaging platform for customer support teams. Give your agents a shared inbox for SMS, MMS, RCS, WhatsApp, and more — with AI agents that automate the repetitive work and an AI copilot that helps humans respond faster and better.
Text-enable an existing phone number while keeping voice service intact, or provision a new number with call forwarding. Every conversation logs to the right ticket automatically.
Why support teams choose Heymarket
Map Zendesk Groups and Brands to multiple inboxes — route messages by team, region, product line, or brand so the right agents see the right conversations
AI agents that take action — autonomously qualify, triage, tag, and respond to routine inquiries 24/7, escalating to humans when needed
AI copilot for agents — suggested replies, summarization, tone adjustment, and translation to help agents respond faster
Compliance and consent, built in
Messaging regulations are complex. Heymarket handles them for you:
TCPA compliance — enforce express written consent, honor time-of-day restrictions, and maintain a full consent audit trail
Automatic opt-out management — STOP, UNSUBSCRIBE, CANCEL, and custom keywords are honored instantly across all channels, with opt-in keywords supported for re-engagement
Quiet hours — configurable per inbox, brand, or time zone to prevent messages outside allowed hours
10DLC registration and management — brand and campaign registration handled with carrier compliance built in
Enterprise security — SOC 2 Type II, HIPAA support, SAML SSO, audit logs, and dedicated numbers
Full integration feature set
Assignments — assign chats to agents or teams
Auto Response — automated replies based on time, first incoming message, or specific keywords
Automations — trigger/action framework to auto-assign chats or add users to lists
Templates — reusable messages with merge tokens for personalization at scale
Private notes — internal collaboration on any conversation
Notifications — intelligent desktop and mobile alerts with configurable do-not-disturb
Reports — usage and team performance dashboards, including agent KPIs
Native mobile apps — award-winning iOS and Android apps
Administration — granular user permissions, integrations, and custom fields
Lists and campaigns — proactive outreach with targeted messaging
Support you can count on
Real human support — not chatbots. Every customer gets onboarding, a dedicated help center, live chat, and email support. Enterprise plans include a dedicated CSM, priority SLAs, and quarterly business reviews.
Get started
Install Heymarket for Zendesk to give your support team an AI-powered omnichannel messaging platform with compliance handled — or book a demo to see it in action.
Learn how we handle your data in our Data Processing Agreement
Learn about our privacy policy
Screenshots
Category rankings
As of Sep 12, 2026- Messaging#43of 193Top 23%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Heymarket ranks for 5 keywords across Zendesk Marketplace. Here are the top 3:
- Rank #5
- Rank #5
- Rank #11
Competitors & alternatives
Heymarket doesn't have curated competitor matchups yet. Other tracked messaging apps on Zendesk:
Where Heymarket stands in the Messaging category
Heymarket ranks #43 of 193 apps in the Messaging category, placing it in the top 23% of the listing.
Frequently asked questions
What is Heymarket?
Heymarket is an app for Zendesk. It currently holds a 5.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Messaging category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Heymarket.
Who uses Heymarket?
Heymarket is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Messaging category on Zendesk.
Where does Heymarket rank on Zendesk?
Heymarket currently sits at position #43 in the Messaging category on Zendesk. That places it in the top 22% of 193 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.