Productboard is the #65 ranked product and project management app on Zendesk, with a 3.0 average rating from 4 reviews, with a free plan available, as of Sep 12, 2026.
Productboard is a Zendesk Marketplace app by Productboard. With a rating of 3.0★ from 4 reviews, it currently ranks #65 in the Product and Project Management category.
AppRanks data: Productboard ranks #65 in Product and Project Management on Zendesk Marketplace, placing it in the top 34% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Productboard is a mixed-rating Zendesk app with a limited review volume. It is listed in the Product and Project Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 4 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (4) — ratings can shift significantly with new feedback
Looking to switch from Productboard?
See Productboard's alternatives ranked by audit score, rating, and review velocity.
About Productboard
How Productboard works
Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. Over 6,000 companies use Productboard to understand what customers need, prioritize what to build next, and align everyone around their roadmap.
How it works
Productboard's Zendesk integration bridges the gap between support and product teams. Support agents working in Zendesk can send valuable user feedback — like feature requests and product pain points — directly to Productboard. Product teams then use these insights to prioritize what goes on the product roadmap.
Key capabilities
Push Zendesk tickets containing product feedback to Productboard
Automatically pull new tickets based on tags, or custom trigger conditions
Give product managers direct visibility into real customer needs from support conversations
Data disclosure
Use of this app is subject to the Productboard Privacy Policy, available at https://www.productboard.com/privacy-policy/
To learn more, visit Productboard's Zendesk integration page or read our integration support article.
Questions? Reach us at [email protected].
Screenshots
Category rankings
As of Sep 12, 2026- Product and Project Management#65of 196Top 34%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Productboard doesn't have curated competitor matchups yet. Other tracked product and project management apps on Zendesk:
Frequently asked questions
What is Productboard?
Productboard is an app for Zendesk. It currently holds a 3.0-star rating from 4 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Product and Project Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Productboard.
Who uses Productboard?
Productboard is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Product and Project Management category on Zendesk.
Where does Productboard rank on Zendesk?
Productboard currently sits at position #65 in the Product and Project Management category on Zendesk. That places it in the top 33% of 196 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.