Read Receipts for Zendesk Pro is the #130 ranked product and project management app on Zendesk, with a 5.0 average rating from 77 reviews, with a free plan available, as of Sep 3, 2026.
Read Receipts for Zendesk Pro is a Zendesk Marketplace app by Infigos LLC. With a rating of 5.0★ from 77 reviews, it currently ranks #130 in the Product and Project Management category.
AppRanks data: Read Receipts for Zendesk Pro ranks #130 in Product and Project Management on Zendesk Marketplace, placing it in the top 68% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Read Receipts for Zendesk Pro is a category-leading Zendesk app with a limited review volume. It is listed in the Product and Project Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 77 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Infigos LLC — established developer track record
Cons
- −Limited review base (77) — ratings can shift significantly with new feedback
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About Read Receipts for Zendesk Pro
How Read Receipts for Zendesk Pro works
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Supercharge Zendesk with Email Tracking & Read Receipts
Read Receipts for Zendesk brings seamless email tracking and read receipt functionality to Zendesk, empowering support teams with real-time visibility into customer engagement. Instantly know when your message was opened, which comment was read, and what actions your customers took — all from inside Zendesk.
Why Choose Read Receipts for Zendesk?
Faster Resolutions, Higher CSAT: Reduce resolution time and improve follow-up timing by tracking engagement.
Real-Time Analytics: Analyze engagement by agent, group, or automation to make smarter staffing and workflow decisions.
Automated Follow-Ups: Trigger follow-ups or reminders for unread tickets to improve response efficiency.
Flexible Billing: Pay only for agents who need it, or for every agent in your organization — ideal for teams like VIP Support, Sales, or Renewals.
Powerful Features
Enhanced Visibility: Know when customers read your messages — improve accountability and follow-up timing.
Link Tracking: Track link opens and timestamps to refine outreach and support workflows.
Metadata: See helpful diagnostic context such as browser and operating system information (when available).
IP Blacklisting: Avoid false positives by excluding known internal or partner IP ranges.
Regulatory Support: Built to support GDPR/CCPA compliance efforts with a data-minimization approach.
Flexible Configuration: Customize the read receipt sender (e.g., [email protected]). Choose how receipts appear in Zendesk — as private comments or stored via ticket fields.
Data & Privacy (Disclosure)
Read Receipts only accesses the minimum Zendesk data required to provide read receipt and link tracking functionality. Data is not sold or shared with third parties and is used solely to operate the service. OAuth is used for authorization and credentials are stored securely.
For full details, please review our Privacy Policy:
Privacy Policy
Join our trusted community
Read Receipts & Email Tracking was crafted to extend Zendesk’s capabilities and is trusted by teams globally.
Get Started Today!
Ready to upgrade your customer support workflow? Install now and enable Read Receipts inside Zendesk.
Screenshots
Category rankings
As of Sep 4, 2026- Product and Project Management#130of 193Top 68%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Read Receipts for Zendesk Pro doesn't have curated competitor matchups yet. Other tracked product and project management apps on Zendesk:
Frequently asked questions
What is Read Receipts for Zendesk Pro?
Read Receipts for Zendesk Pro is an app for Zendesk. It currently holds a 5.0-star rating from 77 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Product and Project Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Infigos LLC.
Who uses Read Receipts for Zendesk Pro?
Read Receipts for Zendesk Pro is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Product and Project Management category on Zendesk.
Where does Read Receipts for Zendesk Pro rank on Zendesk?
Read Receipts for Zendesk Pro currently sits at position #130 in the Product and Project Management category on Zendesk. That places it in the top 67% of 193 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.