Skipper is the #72 ranked reporting and analytics app on Zendesk, with a 4.0 average rating from 2 reviews, with a free plan available, as of Sep 10, 2026.
Skipper is a Zendesk Marketplace app by Sparkly. With a rating of 4.0★ from 2 reviews, it currently ranks #72 in the Reporting and Analytics category.
AppRanks data: Skipper ranks #72 in Reporting and Analytics on Zendesk Marketplace, placing it in the top 28% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Skipper is a well-rated Zendesk app with a limited review volume. It is listed in the Reporting and Analytics category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Sparkly — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
Looking to switch from Skipper?
See Skipper's alternatives ranked by audit score, rating, and review velocity.
About Skipper
How Skipper works
When your name is not Jack Sparrow, and need to keep track of your agents' skipping behaviour.
Skipper is designed for supervisors that want to reduce the amount of skipped tickets and allow them to combat cherry picking. It comes with a 7 day trial, so check it out!
Gives you the overview that you need on Guided mode
An easy-to-use dashboard that gives you a nice overview of the tickets that are being skipped by agents in Guided Mode (formerly known as Play Only). It will also generate statistics about the current week and puts them in comparison with the previous one. Besides an account-wide overview, you can list the skips from a certain agent or ticket too!
Important
Be advised: this app is only suitable for agents with read-only report access or higher.
Ideal for organizations who use Guided mode (Play Only)
Ideal for organizations who use Guided mode (Play Only) and want to combat cherry-picking.
Built by Sparkly. 7 day free trial included. Free for sandbox accounts.
Sparkly, Amsterdam, the Netherlands.
Screenshots
Category rankings
As of Sep 10, 2026- Reporting and Analytics#72of 259Top 28%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Skipper ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #10
Competitors & alternatives
Skipper doesn't have curated competitor matchups yet. Other tracked reporting and analytics apps on Zendesk:
CompareWhere Skipper stands in the Reporting and Analytics category
Skipper ranks #72 of 259 apps in the Reporting and Analytics category, placing it in the top 28% of the listing.
Frequently asked questions
What is Skipper?
Skipper is an app for Zendesk. It currently holds a 4.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Reporting and Analytics category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Sparkly.
Who uses Skipper?
Skipper is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Reporting and Analytics category on Zendesk.
Where does Skipper rank on Zendesk?
Skipper currently sits at position #72 in the Reporting and Analytics category on Zendesk. That places it in the top 28% of 259 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.