Endpoint Central is the #15 ranked security, risk and compliance app on Zendesk, with a 3.0 average rating from 7 reviews, with a free plan available, as of Sep 3, 2026.
Endpoint Central is a Zendesk Marketplace app by ManageEngine. With a rating of 3.0★ from 7 reviews, it currently ranks #15 in the Security, Risk and Compliance category.
AppRanks data: Endpoint Central ranks #15 in Security, Risk and Compliance on Zendesk Marketplace, placing it in the top 16% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Endpoint Central is a mixed-rating Zendesk app with a limited review volume. It is listed in the Security, Risk and Compliance category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by ManageEngine — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (7) — ratings can shift significantly with new feedback
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About Endpoint Central
How Endpoint Central works
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Execute remote commands, leverage remote tools, distribute software applications, and seamlessly resolve raised tickets to meet SLAs and maintain productivity.Execute remote commands, leverage remote tools, distribute software applications, and seamlessly resolve raised tickets to meet SLAs and maintain productivity.
ManageEngine Endpoint Central is a comprehensive unified endpoint management and security suite that empowers IT admins to manage enterprise desktops, laptops, mobile devices, servers, and more---all from a central dashboard. Available both on-premises and in the cloud, Endpoint Central can help manage and secure endpoints across Windows, Apple, Android, Linux, and ChromeOS.
Key highlights
Help desk and endpoint management, centralized
Access Endpoint Central within the Zendesk console to manage endpoints, users, and tickets from a centralized console.
Remote troubleshooting, enhanced
Remotely access endpoints with encrypte, HIPAA- and PCI DSS-compliant - remote troubleshooting.
Leverage advanced troubleshooting options such as blocking user control and screen view; chatting with the user; transferring files; and more.
Troubleshoot issues without a remote session with remote tools such as command prompt, remote task manager, remote shutdown, and more.
Asset management, streamlined
Perform scheduled and on-demand asset scans to take inventory of managed endpoints, software, hardware, and more.
Manage software usage, licenses, and hardware warranty.
Authorize and map Endpoint Central users with Zendesk users and have tickets correlated to devices for easier resolution.
Determine when endpoints sleep, hibernate, and shutdown with power management policies.
Gather asset insights from predefined reports or customized reports generated on a scheduled basis or on-demand.
Silent software deployment, simplified
Install software applications on endpoints through pre-defined app deployment templates.
Add third-party and bespoke applications to a self-service portal, enabling users to securely install and use them out-of-the-box.
Vulnerability remediation, automated
Keep endpoints and their applications secure and updated with automated patch management.
About Endpoint Central
Endpoint Central is a comprehensive endpoint management and security tool that comes packed with features such as automated patch management, software distribution, IT asset management, peripheral usage control, remote device management, mobile device management, and more. When you integrate Endpoint Central with Zendesk, you can save time on ticket resolution and boost productivity.
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Screenshots
Category rankings
As of Sep 4, 2026- Security, Risk and Compliance#15of 96Top 16%
- IT and HR#27of 134Top 21%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Endpoint Central ranks for 2 keywords across Zendesk Marketplace. Here are the top 2:
- Rank #6
- 2.assetRank #11
Competitors & alternatives
Endpoint Central doesn't have curated competitor matchups yet. Other tracked security, risk and compliance apps on Zendesk:
Frequently asked questions
What is Endpoint Central?
Endpoint Central is an app for Zendesk. It currently holds a 3.0-star rating from 7 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Security, Risk and Compliance category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ManageEngine.
Who uses Endpoint Central?
Endpoint Central is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Security, Risk and Compliance category on Zendesk.
Where does Endpoint Central rank on Zendesk?
Endpoint Central currently sits at position #15 in the Security, Risk and Compliance category on Zendesk. That places it in the top 16% of 96 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.