Pendo is the #41 ranked product and project management app on Zendesk, with a 4.0 average rating from 2 reviews, with a free plan available, as of Sep 12, 2026.
Pendo is a Zendesk Marketplace app by brec-c. With a rating of 4.0★ from 2 reviews, it currently ranks #41 in the Product and Project Management category.
AppRanks data: Pendo ranks #41 in Product and Project Management on Zendesk Marketplace, placing it in the top 21% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Pendo is a well-rated Zendesk app with a limited review volume. It is listed in the Product and Project Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by brec-c — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
Looking to switch from Pendo?
See Pendo's alternatives ranked by audit score, rating, and review velocity.
About Pendo
How Pendo works
Empower your Support teams with key customer information and contextual product usage data right where they live inside Zendesk. By using the Pendo app, your support agents will be able to close tickets faster by having access to key product and user information right where they live.
Know exactly what a user was doing right before a ticket was filed.
Get product usage information including features, pages and more that was being used right before the user filed the support ticket. By having detailed session usage information the support agent has greater context leading to happier, faster support ticket resolution.
Key customer information at a visitor and account level.
Have better context of a user's profile such as NPS score, usage frequency, depth of understanding of the product and more right alongside the support ticket.
Data Disclosure:
This app accesses the following data from Zendesk via the Zendesk App Framework (ZAF): the ticket requester's email address and the ticket ID. The email address is used solely to look up the corresponding visitor record in Pendo. The ticket ID is used only as a client-side cache key in the browser (localStorage) to scope data to the current ticket; it is never transmitted externally. No Zendesk data is sent to or retained by Pendo's servers. All data displayed in the app sidebar is sourced from your own Pendo account.
Screenshots
Category rankings
As of Sep 12, 2026- Product and Project Management#41of 196Top 21%
- Reporting and Analytics#44of 259Top 17%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Pendo ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #18
Competitors & alternatives
Pendo doesn't have curated competitor matchups yet. Other tracked product and project management apps on Zendesk:
Where Pendo stands in the Product and Project Management category
Pendo ranks #41 of 196 apps in the Product and Project Management category, placing it in the top 21% of the listing.
Frequently asked questions
What is Pendo?
Pendo is an app for Zendesk. It currently holds a 4.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Product and Project Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by brec-c.
Who uses Pendo?
Pendo is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Product and Project Management category on Zendesk.
Where does Pendo rank on Zendesk?
Pendo currently sits at position #41 in the Product and Project Management category on Zendesk. That places it in the top 21% of 196 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.