Weekly for Zendesk

Weekly is a B2B ecommerce management platform for sellers on Shopify, Amazon, TikTok Shop, WooCommerce, and eBay.

Data disclosure & privacy

This app connects your Zendesk account to your own Weekly account. To match a ticket to a customer and display their order context, the app reads ticket data from Zendesk (requester name and email, ticket ID, subject, and tags) and sends it to Weekly's backend over an encrypted (HTTPS/TLS) connection.

Authentication uses Zendesk's global OAuth client with the refresh-token grant; access tokens are encrypted at rest and never exposed to the browser or any third party.

Customer, order, returns, inventory, and payment data shown in the sidebar comes from your own Weekly account; no Zendesk customer data is sold, shared with third parties, or used for advertising or model training.

All application infrastructure and data processing are located in the EU (application and database in Germany; object storage and backups in a Cloudflare EU region).

Access to sensitive fields (pricing and financials) is gated per agent role.

You can disconnect Zendesk at any time from Weekly's settings, which deletes the stored OAuth credentials.

Full details on what we collect, how it is used, how it is protected from unauthorized access, and your rights are in our Privacy Policy: https://weekapp.net/privacy