- Category rank
- #101 in Messaging
- Listing audit
- 59/100
Netgsm SMS is a Zendesk Marketplace app by Netgsm.
Netgsm SMS is the #101 ranked Messaging app on Zendesk, free to install, with charges billed separately, as of Nov 12, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 12, 2026
Netgsm SMS ranks #101 of 201 in Messaging on Zendesk. It has no reviews on Zendesk yet. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Netgsm SMS
How Netgsm SMS works
Netgsm is a digital communication operator serving businesses of all sizes — from small startups to large enterprises — under one roof. With over 25 years of industry experience, Netgsm delivers reliable and scalable SMS, voice, and messaging solutions to businesses across Turkey and beyond.
Netgsm SMS for Zendesk allows your support agents to send SMS messages directly from Zendesk tickets and user profiles without leaving the support interface.
Key Features:
Send SMS to customers directly from any ticket or user sidebar
Select from your registered sender names
View SMS delivery status in real time
Supports standard and special character encoding
Data & Privacy:
This integration accesses the customer's phone number to deliver SMS messages on behalf of the support agent. No Zendesk data is stored beyond what is required to process the SMS request.
By using this integration, you agree to Netgsm's Terms of Use (https://www.netgsm.com.tr/gizlilik-ve-guvenlik/terms-of-service).
For information on how we handle your data, please review our Privacy Policy (https://www.netgsm.com.tr/gizlilik-ve-guvenlik/kvkk-eng).
Screenshots
