- Category rank
- #179 in Workflows
- Listing audit
- 60/100
ConfigMap is a Zendesk Marketplace app by JDevSolutions.
ConfigMap is the #179 ranked Workflows app on Zendesk, as of Oct 20, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 20, 2026
ConfigMap ranks #179 of 321 in Workflows on Zendesk. It has no reviews on Zendesk yet.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About ConfigMap
How ConfigMap works
Show full descriptionShow less
About JDevSolutions
JDevSolutions builds purpose-driven Zendesk applications focused on improving operational visibility, reducing manual effort, and simplifying support administration workflows. Our tools are designed to help support teams better understand their systems, workflows, and configuration relationships through practical, data-focused experiences built specifically for Zendesk environments.
Learn more about our applications and services:
https://ts-devworks.github.io/portfolio/
ConfigMap
ConfigMap is a powerful admin tool that maps and visualizes relationships across your Zendesk configuration, helping you understand dependencies before making changes.
Search any object—such as triggers, automations, groups, macros, views, SLA policies, ticket fields, forms, statuses, tags, or brands—and instantly see where it is referenced and what it impacts.
The app provides a bidirectional view of relationships, showing both what an object depends on and what depends on it. Impact analysis cards summarize related objects by type, making it easy to assess risk, identify hidden dependencies, and avoid unintended side effects.
A two-panel interface allows you to quickly navigate between objects, view detailed metadata, and explore relationships through organized, collapsible sections. Built-in filters for object type and active status help narrow results, while Admin Center deep links provide quick access to make configuration updates directly inside Zendesk.
