Octopia by Juble.io is the #49 ranked messaging app on Zendesk, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 12, 2026.
Octopia by Juble.io is a Zendesk Marketplace app by juble.io. With a rating of 5.0★ from 1 reviews, it currently ranks #49 in the Messaging category.
AppRanks data: Octopia by Juble.io ranks #49 in Messaging on Zendesk Marketplace, placing it in the top 26% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Octopia by Juble.io is a category-leading Zendesk app with a limited review volume. It is listed in the Messaging category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by juble.io — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Octopia by Juble.io?
See Octopia by Juble.io's alternatives ranked by audit score, rating, and review velocity.
About Octopia by Juble.io
How Octopia by Juble.io works
Show full descriptionShow less
Octopia
Enhance your customer support capabilities with Octopia's seamless integration for Zendesk. Octopia brings powerful features right into your Zendesk Support interface, allowing you to streamline customer interactions and improve support efficiency.
Key Features
Retrieve Customer Messages & Reply: Effortlessly retrieve and respond to customer messages and inquiries from various marketplaces, including Cdiscount, Casino, Cdon, Rakuten, and many more.
View Order Details: Gain comprehensive visibility into order details for each supported marketplace. Access order status, product details, delivery information, and more, directly within Zendesk Support.
Make Informed Decisions: Empower your support agents with essential information at their fingertips. Octopia enables agents to view relevant order details and customer information, providing personalized and effective support.
Seamless Navigation: Enable click-through actions to navigate directly from Zendesk Support to the Octopia platform. Access specific marketplace and order information with just a few clicks, enhancing efficiency and productivity.
Unlimited Marketplace Accounts: Manage an unlimited number of marketplace accounts within your Zendesk environment. Handle customer support for multiple marketplaces, delivering a consistent and unified experience.
Supported Marketplaces:
Cdiscount, Casino, Cdon, Rakuten, The Phone House, Worten, Marjane, Europazon, Alltricks, BHV, Carethy, Bebeboutik, and much more.
Take your customer support to the next level with Octopia's Zendesk integration. Try it now and revolutionize the way you handle customer interactions!
Get Started
To install the Octopia app and kickstart the integration of your supported marketplaces with Zendesk Support, follow these straightforward steps:
Click the "Install" button on the Octopia app page.
Refer to our Add Account Guide for instructions on adding Octopia marketplace accounts.
If you face any challenges during the installation or require assistance, please don't hesitate to contact our dedicated support team at [email protected]. We're committed to helping you unlock the full potential of your Octopia integration and provide top-notch customer support.
Data Disclosures
Juble.io prioritizes privacy. We access only the minimum necessary Zendesk data (e.g., ticket metadata, agent/requester emails) to provide core functionality. We do not store customer data on external servers. Processing occurs securely via our backend systems. Review our Privacy Policy for full details https://juble.io/privacy-policy/.
Disclaimer: Octopia is a registered trademark of Octopia. This application is developed by Juble.io and is not affiliated with or endorsed by Octopia.
Screenshots
Category rankings
As of Sep 12, 2026- Messaging#49of 193Top 26%
- eComm and Payments#70of 207Top 34%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Octopia by Juble.io doesn't have curated competitor matchups yet. Other tracked messaging apps on Zendesk:
Where Octopia by Juble.io stands in the Messaging category
Octopia by Juble.io ranks #49 of 193 apps in the Messaging category, placing it in the top 26% of the listing.
Frequently asked questions
What is Octopia by Juble.io?
Octopia by Juble.io is an app for Zendesk. It currently holds a 5.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Messaging category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by juble.io.
Who uses Octopia by Juble.io?
Octopia by Juble.io is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Messaging category on Zendesk.
Where does Octopia by Juble.io rank on Zendesk?
Octopia by Juble.io currently sits at position #49 in the Messaging category on Zendesk. That places it in the top 25% of 193 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.